Temperature Checks: Safeguarding Your Foodservice Business with Every Delivery
There is no mistake that for those of us in the Midwest, and much of the US, we are in the middle of summer, when the temperatures swell to the high-90s and low-100s. Along with the sweltering heat, comes a reminder about the importance of keeping cold food cold in our operations. Especially as we look at those deliveries that are coming into our operations each week. This receiving process might seem like a routine task, but it plays a vital role in preventing foodborne illnesses and ensuring the overall quality of food served to customers.
Upon receiving a cold food delivery, it is essential to inspect the temperature of each product. Use a calibrated food thermometer to measure the temperature of items such as dairy, meat, poultry, and seafood. Cold foods should be maintained at or below 41°F (5°C) to prevent growth of pathogens. If any items are above this temperature, they should be rejected to avoid potential contamination.
Not only should you be sure your staff check the temperature of the food as it arrives, but they should do so in the proper manner, so it is not contaminated in the process.
- For meat, fish, and poultry, the probe of the thermometer should be inserted directly into the thickest part of the food. For many products, but not all, this usually means the center.
- Live shellfish can be received at an air temperature of 45°F (7°C) and an internal temperature no greater than 50°F (10°C). But it should be cooled to 41°F (5°C) or below within four hours of receiving.
- For any vacuum-packed food or food that is packaged using modified atmosphere packaging (MAP), the thermometer should be inserted between the two packages, or if the package will allow it, it can be folded around the thermometer probe. For some items, for example, bacon that may have two vacuum sealed packaged per box, staff will need to open the case in order to take the temperature properly. Be sure not to puncture the package while taking the temperature.
- Milk and eggs can be received at an air temperature of 45°F (7°C) or lower, but just like shellfish, should be refrigerated at or below 41°F (5°C) upon receiving.
- Frozen foods should all be frozen solid. Look for signs of thawing and refreezing, such as ice crystals in the box, fluids or water stains on the case, or frozen liquids on or in the packages.
If the food you are receiving does not meet the above criteria, reject it and send it back. Make sure staff who inspect these items are empowered to do so. Rejecting any delivery can leave your operation short on supplies; however, be sure the employee who rejects a delivery is not blamed by staff for being the cause of the problem. Remember, if you have a true food safety culture, nothing is so important that it cannot be done safely.
… when food is delivered at the correct temperature, not only does it ensure a safe project, it preserves its taste, texture, and nutritional value.
Temperature checks also help maintain the quality of the food. When food is delivered at the correct temperature, not only does it ensure a safe project, it preserves its taste, texture, and nutritional value. For instance, if ice cream is delivered above freezing temperature, it may refreeze in the freezer, resulting in an undesirable texture. Similarly, meat and poultry products that are not kept at the right temperature leads to waste and loss of profit. Ensuring that food is delivered at the correct temperature helps maintain the quality and extends the shelf life of the products.
When customers trust that a restaurant or foodservice operation prioritizes safety and quality, they are more likely to return and recommend the establishment to others. Regular temperature checks of deliveries help build this trust, as customers can be confident they are consuming safe and high-quality food. This simple yet effective step can prevent foodborne illnesses, reduce waste, minimize financial losses, and enhance customer satisfaction. Risk Nothing.
The Eleven Commandments of Food Safety at Your Restaurant
Lists help us remember all kinds of information. Given the list of recent national foodborne outbreaks in the news, keep repeating this list to your food service team. They are kind of like “commandments”. As a professional in a food service facility we should think of the very basic food safety concepts that every crew member should aspire to learn, even though this list may have different priorities based on your menu. The first 3 apply to anyone who serves food, from a bag of popcorn to a full course meal. As chefs or managers, if we can “set the example” by repeating good food safety practices visibly to the crew, it will help them understand how important it is to the success of your facility. Thou shalt:
The Worst Customer Complaint: Foodborne Illness
Food service managers and crew try to follow the rules of food protection. Yet, occasionally a complaint may arise and these calls take priority over all other daily crises. If you have been in the food service industry long enough, you may have gotten one of these. A customer may claim, "I think your food made me ill." These words inflict instant anxiety. If it happens, here are some next steps to think about in advance of such a claim:
How Effective is Your Food Safety Training?
Basic food safety in a restaurant kitchen is not rocket science, but critically important for the crew to take the time to learn about it and for managers to set the example each day. Customers never expect or want to see a manager, chef, or a crew member make a very visible food safety mistake, like not washing hands before food prep and gloving, or touching their face or hair while prepping or handling food. Have we all seen it happen in our restaurant or as a customer elsewhere? Certainly. Are you using some creativity in your current training methods to help your staff “get it” so to speak, and reflect positive behaviors regarding food safety?
Why Does Food Spoil?
Food gradually deteriorates because of a natural process of aging, just like humans. However with all foods, there are a few things we can do that have a positive effect on the shelf life and safety of our foods at the restaurant. Some preservation is done at the food manufacturing plant, some naturally, but a better understanding of the processes may help you extend that shelf life. Preservation methods and storage conditions must be designed to reduce the rate of decomposition and protect the safety, appearance and taste of our food.
