Risk-Based Inspections–Risk Nothing®

Every day we make decisions that have a risk component—what happens if we do something and what happens if we don’t?  While some of you may be risk takers in some parts of life, risks related to food safety should not be taken because the consequences are too great—the possibility of a foodborne illness causing customers to get sick, and maybe even die, not to mention the negative publicity for the operation. For those of you who read our blogs routinely, you know that we always end with the FoodHandler tagline—Risk Nothing. 

In recent years, you probably have noticed a shift in the approach that environmental health specialists are taking with your routine health inspections.  Today, most are conducting what are called risk-based inspections.  In other words, they are focusing on food handling behaviors that are most likely to cause a foodborne illness, rather than focusing on whether ventilation hoods are in place. You probably have noticed inspectors taking a lot more food temperatures than in the past! Why? Well because it is clear that temperatures are critical when the five broad categories of risk factors that lead to foodborne illness are considered:

  1. Food from unsafe sources
  2. Inadequate cooking
  3. Improper holding temperatures
  4. Contaminated equipment
  5. Poor personal hygiene

As a follower of this blog, you may be tired of us continually pointing these out! But it is important to know the risks in order to take precautions.

These categories were identified by the Centers for Disease Control and Prevention based on investigations of the causes of foodborne illnesses.  Because they are evidence based, they serve as the foundation for risk-based inspections.  If you would like to read more about risk-based inspections, there is an entire section (Annex 5) describing the approach in the FDA Food Code.

During an inspection, inspectors are looking for signs of active managerial control.  You may remember that we addressed that subject in an earlier blog .  It is only through active managerial control—something that needs to happen on a daily basis—that providing safe food occurs.  Inspectors are in operations one or two times a year and they can point out issues, but managers are in the operation almost every day, so it is the responsibility of those in charge to have a comprehensive food safety system that includes continuous monitoring and engages everyone.

We want you to think like an inspector every time you walk into your kitchen!  One of the things that the inspector should do early in a visit is to review the menu and preparation procedures.  This review identifies high-risk foods (those that are temperature controlled for safety or TCS foods) and complex operational steps that might create a food safety concern.  High-risk foods might be items such as poultry, seafood, or ground beef handled from the raw state, or fresh produce items that do not receive a cooking step.  An example of a complex process would be a cook-chill item—that occurs when you prepare a food, chill it, and then reheat it when it is ordered from the menu.  Going through the heating process requires more trips through the temperature danger zone and that creates a food safety concern because there are increased opportunities for bacterial growth to reach harmful levels. Correct procedures need to be followed for cooking to minimum internal temperature, cooling following the two stage process outlined in the Food Code, and then reheating to at least 165 oF. So, look at your menu and processes and identify the items that you want to make sure you monitor in your operation.  If ground beef crumbles were prepared in advance, the beef would be cooked to at least 155 oF, and cooled to below 70 oF within two hours and below 41 oF in an additional four.  Once those crumbles are used in a menu item, the items must be reheated to at least 165 oF. Temperatures throughout the process should be documented.

We have developed a SafeFood checklist to help you identify areas in your operation that should be monitored regularly. Think of this checklist as a short version of the risk-based inspection form used by the health inspectors. Our second blog for August will introduce the checklist for the back of the house. We encourage the persons in charge AND staff to become familiar with this tool.

Remember, every action taken to reduce the risk of foodborne illness in your operation just makes good business sense.  Having standard operating procedures, training employees on those procedures, and having an on-going process for monitoring critical areas provides the infrastructure for the system.  FoodHandler has resources to help! Risk nothing!

Handling Leafy Green Salad

We have had several produce outbreaks of foodborne disease from our lettuce, spinach, and other greens in the last several years that have been devastating to the produce growers and distributors, retail grocery stores, restaurants, and consumers.

Food Packaging Safety in a Vacuum

Extending the shelf life of fresh foods has come a long way in the food industry since curing meats with salt and sugar or canning vegetables with heat processing. The food service and consumer markets needed some better visual packages to draw the eye to the freshness factor and the technology of food packaging has filled our dinner plate. Vacuum packaging and modified atmosphere packaging, shortened to “MAP”, are the terms used for the method of food packaging used every time we choose convenience over more complex scratch meal preparation. According to industry statistics, billions of packages of vacuum and MAP-packaged foods flood the marketplace today. In both modified-atmosphere and vacuum packaging, food is packaged in a pouch made of barrier film.

The Eleven Commandments of Food Safety at Your Restaurant

Lists help us remember all kinds of information. Given the list of recent national foodborne outbreaks in the news, keep repeating this list to your food service team. They are kind of like “commandments”. As a professional in a food service facility we should think of the very basic food safety concepts that every crew member should aspire to learn, even though this list may have different priorities based on your menu. The first 3 apply to anyone who serves food, from a bag of popcorn to a full course meal. As chefs or managers, if we can “set the example” by repeating good food safety practices visibly to the crew, it will help them understand how important it is to the success of your facility. Thou shalt:

The Worst Customer Complaint: Foodborne Illness

Food service managers and crew try to follow the rules of food protection.  Yet, occasionally a complaint may arise and these calls take priority over all other daily crises.  If you have been in the food service industry long enough, you may have gotten one of these.  A customer may claim, "I think your food made me ill." These words inflict instant anxiety. If it happens, here are some next steps to think about in advance of such a claim: