Handwashing 101

During the last several months, we have all heard about the importance of hand hygiene. Food service folks have long known that our mothers were right – washing your hands with soap is an excellent preventative step in avoiding illness. Now with COVID, there is more messaging that ever before about handwashing and avoiding cross contamination from unclean surfaces. Those with a tendency for germaphobia (yours truly, by the way) may have noticed this deepening to close to obsessive levels! In fact, carrying one’s own tool kit of disinfecting wipes and hand sanitizer is now the cool thing to do. No surprise that shortages of these supplies at the retail level, along with toilet paper, are voiced loud and clear via social media.

In looking for something positive from the pandemic (we are both glass half full types!), increased awareness about hand hygiene and cross contamination are beneficial outcomes. The how and when of correct handwashing is almost a mantra for those in foodservice. The recipe is to use clean water, later with soap for 10 to 15 seconds, rinse with water, and then dry with either a disposable towel or hot air dryer. While air dryers are environmentally preferred, having a disposable towel handy to turn off faucets, if not automated, and/or open the restroom door to exit and keep clean hands clean is advantageous. Plus, research has shown the abrasion of the towel further reduces microbial load on the hands.[1]

When to wash hands is clearly specified in the FDA Food Code. Per Code, hands should be washed: when entering the kitchen, before beginning food preparation or eating, after touching any soiled item or unclean surfaces, handling raw protein foods, using the restroom, taking out garbage, and working with chemicals. Putting this into practice is a challenge. For instance, a staff member exits the kitchen to use the restroom so hands should be washed in the restroom as well as immediately after reentering the kitchen. Most surfaces in the kitchen area are kept clean and sanitized, but there are the hidden touch points, such as refrigerator door handles, that may not be included in daily cleaning schedules and should necessitate a handwashing after touching. Other surfaces get touched so frequently, it is a challenge to keep them free of any harmful microorganisms. Our former colleague, Dr. Jeannie Sneed, led a couple of research projects documenting microbial loads on different kitchen surfaces, with findings published in several peer-reviewed journals and used in creating the YUCK photos housed on the Iowa State University Food Safety Project web page (available as a free download). Refrigerator handles were found to harbor lots of pathogenic microorganisms in various kitchens!

Another challenge is that jobs may require frequent changes from handling “clean” surfaces (i.e. serving a plated meal) to those that are “dirty”, such as removing soiled dishware from the table and taking to the dish room.  This can be especially true for front-of-house staff in full service restaurants.  At K-State, Kevin’s group has developed messaging about handwashing that can help reinforce the importance of handwashing. Moreover, FoodHandler has some great videos (each about 5 minutes in length, so perfect for training) about handwashing and other hand hygiene practices.

In the second blog this month, we will discuss some strategies to minimize the need for handwashing occasions, while still maintaining good hand hygiene. Join us for the SafeBites webinar on September 16th for a deeper look about hand hygiene.

Hand hygiene is one way to control from risks of illness. As we say at FoodHandler – Risk Nothing!


[1] Strohbehn, C.H., Sneed, J.  Paez, P., & Meyer, J.  (2008). Handwashing frequencies and procedures used in retail food services.  Journal of Food Protection, 71(8), 1641-1650. 

Handling Leafy Green Salad

We have had several produce outbreaks of foodborne disease from our lettuce, spinach, and other greens in the last several years that have been devastating to the produce growers and distributors, retail grocery stores, restaurants, and consumers.

Food Packaging Safety in a Vacuum

Extending the shelf life of fresh foods has come a long way in the food industry since curing meats with salt and sugar or canning vegetables with heat processing. The food service and consumer markets needed some better visual packages to draw the eye to the freshness factor and the technology of food packaging has filled our dinner plate. Vacuum packaging and modified atmosphere packaging, shortened to “MAP”, are the terms used for the method of food packaging used every time we choose convenience over more complex scratch meal preparation. According to industry statistics, billions of packages of vacuum and MAP-packaged foods flood the marketplace today. In both modified-atmosphere and vacuum packaging, food is packaged in a pouch made of barrier film.

The Eleven Commandments of Food Safety at Your Restaurant

Lists help us remember all kinds of information. Given the list of recent national foodborne outbreaks in the news, keep repeating this list to your food service team. They are kind of like “commandments”. As a professional in a food service facility we should think of the very basic food safety concepts that every crew member should aspire to learn, even though this list may have different priorities based on your menu. The first 3 apply to anyone who serves food, from a bag of popcorn to a full course meal. As chefs or managers, if we can “set the example” by repeating good food safety practices visibly to the crew, it will help them understand how important it is to the success of your facility. Thou shalt:

The Worst Customer Complaint: Foodborne Illness

Food service managers and crew try to follow the rules of food protection.  Yet, occasionally a complaint may arise and these calls take priority over all other daily crises.  If you have been in the food service industry long enough, you may have gotten one of these.  A customer may claim, "I think your food made me ill." These words inflict instant anxiety. If it happens, here are some next steps to think about in advance of such a claim: