Cleaning and Sanitizing in a Mid – to Post- Coronavirus World
What have we learned from this Coronavirus pandemic? In many ways, it is still too early to tell. At this writing, many foodservice operations across the country are still closed. Some are just starting to reopen. Others have transitioned to car side or curbside to-go and have been operating with a skeleton crew throughout the worst of the pandemic.
As you get ready to reopen operations to the public or start serving students again, let’s discuss one that is sure to get noticed by everyone – how food contact and non-food contact surfaces are cleaned and sanitized. For years, we preached the importance of first cleaning and then sanitizing food contact surfaces. But now, in our mid- to post-Coronavirus world, we must be mindful to sanitize all surfaces which get touched by guests and staff as part of their visit to the operation. Remember, they are watching!
As you prepare to reopen, in the craziness of getting staff back on-the-job or onboarding new employees, as well as ensuring food supplies are up to par, take a moment to think through cleaning and sanitizing procedures and how these might be viewed by customers. It may be this topic is not front and center in your mind right now. But, if it is furthest from your mind, it will also be the furthest from your employees’ minds, too. Remember the concept of role modeling!
If you are unable to find information about the effectiveness of sanitizers for Coronavirus, reach out to your suppliers or your health inspector. We guarantee that they will know which is effective or not, and at what concentration each product should be used. If you have equipment that automatically mixes your sanitizer with water, be sure to check that the concentration is within the acceptable range. With chemical agents, more is not always better as too high of concentrations can lead to toxicity if food is in contact. In some operations, if your automatic dispensing equipment has been unused for several days or weeks, it may need recalibrating. Use of test strips ensures proper concentration is reached.
If there is a shortage of your usual sanitizing chemical, over the counter bleach can be used to make a water solution to disinfect cleaned, high-touch surfaces like door handles or menus. The CDC recommends using 5 tablespoons bleach per gallon of water to disinfect surfaces from Coronavirus. Be sure to take note of the concentration of the bleach you are using and make sure it is not expired (yes, bleach can expire!). That mixing recommendation is based on bleach containing about 5% sodium hypochlorite. Adjust the ratio, as needed, to achieve 1,000 ppm of sodium hypochlorite. For example, if it is the concentrated bleach at 8.25%, then use two-thirds or 3 Tablespoons plus 1 teaspoon per gallon of water. Prepare a new bleach water solution daily, as the effectiveness will break down with time and exposure to light.
Retrain your staff to carefully sanitize frequently touched surfaces such as table tops, condiment containers, chair sides, etc. If you developed the food safety checklist for the front-of-house that we discussed in September 2019 , add these to the list! It is critical we don’t accept the adage old habits die hard; don’t let your staff settle for the practices that they did pre-Coronavirus because a focus on cleaning and sanitizing is so important in the post-pandemic world! This is something we must train and remind our staff of in order to better protect our guests and our employees. The food safety culture of your operation must support this.
It is our duty to protect employees and guests, and to ensure we continue to promote practices that help flatten the curve of Coronavirus. Not only is it our duty as owners and managers of businesses to help protect the public, we think it is something those you serve will be hyper-vigilant about, and will demand, of all retail operations. As we stay at FoodHandler, Risk Nothing.
Handling Leafy Green Salad
We have had several produce outbreaks of foodborne disease from our lettuce, spinach, and other greens in the last several years that have been devastating to the produce growers and distributors, retail grocery stores, restaurants, and consumers.
Food Packaging Safety in a Vacuum
Extending the shelf life of fresh foods has come a long way in the food industry since curing meats with salt and sugar or canning vegetables with heat processing. The food service and consumer markets needed some better visual packages to draw the eye to the freshness factor and the technology of food packaging has filled our dinner plate. Vacuum packaging and modified atmosphere packaging, shortened to “MAP”, are the terms used for the method of food packaging used every time we choose convenience over more complex scratch meal preparation. According to industry statistics, billions of packages of vacuum and MAP-packaged foods flood the marketplace today. In both modified-atmosphere and vacuum packaging, food is packaged in a pouch made of barrier film.
The Eleven Commandments of Food Safety at Your Restaurant
Lists help us remember all kinds of information. Given the list of recent national foodborne outbreaks in the news, keep repeating this list to your food service team. They are kind of like “commandments”. As a professional in a food service facility we should think of the very basic food safety concepts that every crew member should aspire to learn, even though this list may have different priorities based on your menu. The first 3 apply to anyone who serves food, from a bag of popcorn to a full course meal. As chefs or managers, if we can “set the example” by repeating good food safety practices visibly to the crew, it will help them understand how important it is to the success of your facility. Thou shalt:
The Worst Customer Complaint: Foodborne Illness
Food service managers and crew try to follow the rules of food protection. Yet, occasionally a complaint may arise and these calls take priority over all other daily crises. If you have been in the food service industry long enough, you may have gotten one of these. A customer may claim, "I think your food made me ill." These words inflict instant anxiety. If it happens, here are some next steps to think about in advance of such a claim:
