WWUD IF …? Common Emergency Scenarios in Foodservice Operations

It is cold outside, at least here in the Midwest! Here’s hoping the water pipes don’t freeze or the wind doesn’t blow down power lines causing us to lose electricity! What would we do if these types of emergencies were to happen? 

Having an emergency plan in place helps foodservices facing these situations, or other types of emergencies, be prepared. In our first blog for this month, we covered some of the basics in developing an emergency preparation plan. In this blog, we will review some of the action steps to take in a few “typical” emergency situations: flooding, water disruption, and fire. Hopefully your foodservice never has to respond to any of these, but just in case, it is good to have a plan ready that will provide guidance in responding. Have the plan reviewed by the local health authority to ensure it is compliant with regulations and get approval.

Flooding. Unfortunately, several parts of the country, including western Iowa, experienced multiple flooding occurrences this last spring. Broken pipes in a foodservice could also cause flooding. Obviously, suspension of operations needs to occur so that cleaning and sanitizing can take place. Local health inspection may be needed before reopening. Not all foods need to be discarded but those in contact with the flood waters and any food or supply item (such as paper goods) do. If in doubt, throw it out! Any food packed in plastic, paper, cardboard or similar materials should be discarded. Same with any food or beverage items with screw caps, snap lids, crimped/twist caps, and flip tops. Undamaged, commercially-prepared foods in all metal cans or retort pouches can be saved if labels are removed, cans are thoroughly washed and rinsed, followed by disinfecting with 1 tablespoon of regular bleach per gallon of potable water (50 to 100 ppm concentration). Relabel containers as needed with necessary information, such as expiration date. 

Water disruption is a likely emergency scenario in foodservices at some point. This can happen from natural causes or because of the actions of humans. Recent versions of the Food Code require foodservices to have a written plan addressing procedures to follow should this occur. What to do? Having disposable service ware on hand is a good preparation strategy. The biggest challenge with disruption of a potable water supply is ensuring hands are washed when and how they should be – it’s kinda hard to get hands clean with soiled water! A foodservice will want to check with local regulatory authorities as to whether alternative strategies, such as double hand sanitizing, is allowed. Or whether the foodservice can stay open IF only packaged foods are served by staff with gloved hands. If the disruption is long lasting, such as during a hurricane, potable water may be trucked in to locations. If that is the case, then a foodservice could use disposable service ware and set up a portable handwashing station. Most health agencies have guidance on how to set up these stations. 

Fires from sources outside the foodservice, or that originate inside the operation, are a potential concern. For a foodservice recovering from a fire, there are concerns with the safety of the food because of the heat, fumes from the fire, and/or toxicity from the chemicals from fire extinguishers. Food packed in cans and jars that have been close to the heat of the fire may not be safe because the high temperatures can activate food spoilage bacteria. Fumes from burning materials may permeate packaging of food items, particularly cardboard and plastic containers, which contaminates the food. And, the chemicals used to fight fires are toxic. So any exposed food should be discarded. Canned goods, equipment, utensils, and other food contact surfaces must be cleaned and sanitized before the operation re-opens. As with other response plans, check with your local health agency to see if an inspection is needed before resuming operations. 

We noted in the first blog resources that are available to use in crafting your operation’s emergency preparation plan. Being prepared is good business. Having a written emergency plan guides actions, therefore minimizing the risks from improper responses. It is recommended that an emergency kit is kept in all households (flashlight, batteries, phone list of contacts, bottled water, nonperishable food, blankets, medications, candles, matches, along with first aid and pet supplies) and that a “go bag” be ready for evacuations. Those of you traveling over the holidays may have an emergency kit kept in the car. While we certainly hope you don’t need to use these, we applaud your forward thinking and being ready. Here is hoping all of our readers have a safe and happy holiday season. Be prepared! Risk Nothing! 

How Effective is Your Food Safety Training?

Basic food safety in a restaurant kitchen is not rocket science, but critically important for the crew to take the time to learn about it and for managers to set the example each day.  Customers never expect or want to see a manager, chef, or a crew member make a very visible food safety mistake, like not washing hands before food prep and gloving, or touching their face or hair while prepping or handling food.  Have we all seen it happen in our restaurant or as a customer elsewhere? Certainly.  Are you using some creativity in your current training methods to help your staff “get it” so to speak, and reflect positive behaviors regarding food safety?

Why Does Food Spoil?

Food gradually deteriorates because of a natural process of aging, just like humans. However with all foods, there are a few things we can do that have a positive effect on the shelf life and safety of our foods at the restaurant. Some preservation is done at the food manufacturing plant, some naturally, but a better understanding of the processes may help you extend that shelf life. Preservation methods and storage conditions must be designed to reduce the rate of decomposition and protect the safety, appearance and taste of our food.

Top Food Safety Websites

You ask…How do I learn about food safety regulation?  What pathogens in foods can make me sick?  What temperature should I safely cook my roast beef to and how do I take food temperatures?   How do I clean and sanitize anything according to the FDA Food Code?   What and where is the  most recent version of the FDA Food Code? Where can I find food safety educational materials galore in book form or online?  Do I need them in Spanish or a Chinese dialect?