Recipe for a Positive Food Safety Culture
For the past few years, we have referred to the importance of developing a positive food safety culture within foodservice operations. The workplace culture is basically a reflection of “this is what and how we do things here”. Manufacturing and construction companies often proudly post the number of days “accident free” as a reflection of their workplace safety culture. In foodservice though, everyday has to be foodborne illness free – otherwise the operation may not be in business for long!
So what are the elements of a positive food safety culture? In past work at Iowa State University, a doctoral student led focus groups within various types of foodservices to identify elements of a food safety culture in order to better define the pieces of the puzzle. This resulted in identifying nine themes and their descriptors (shown below). You can see familiar topics such as leadership, communication, and teamwork. It is probably no surprise that management style was also listed – and aligned with that is the responsibility the manager has for ensuring a good work environment with availability of adequate supplies.
But in reading through the themes, you will see it is not just the manager who influences the workplace culture. Employees themselves, through their own internal motivation, commitment to the job, and contributions to the team, are part of the recipe for creating a positive safe food culture. Managers need to hire the right person for the job. Doing so depends on defined knowledge, skills, and attitudes/attributes (KSAs) expected of the individual to perform the work successfully, and communicating expectations. In fact, a conclusion of the study was that soft skills ARE important! Next time we will delve into some of the other themes such as accountability, and how these all fit together. Everything is connected – and each piece of the puzzle contributes to the picture, or the food safety vision for the foodservice. A missing piece contributes to risk. Risk Nothing!
| Theme | Descriptors |
| Leadership | Role Model/Presence/Monitor/Consistent |
| Communication | Openness/Consistent/Constant/Frequently Remind/Bottom-up approach/Clarity |
| Commitment | Value/Priority/Internal motivation |
| Environment | Adequate supply/Quality supply/Easy access to resources |
| Teamwork | Teamwork within department/unit Teamwork between department/unit |
| Accountability | Reward/Punishment |
| Work pressure | Time restraint/Adequate staff/Adequate supply of resources/Work schedule/ Customer and client expectation or demand |
| Management style and system | Availability of operating procedures/Provide training |
| Risk perception |
Ungku Zainal Abidin, U.F., Arendt, S.W., & Strohbehn, C.H. (2014). Food Safety Culture in Onsite Foodservices: Development and Validation of a Measurement Scale. Journal of Foodservice Management and Education, 8 (1). https://www.fsmec.org/wp-content/uploads/2015/01/2014-Volume-8-Issue-1.pdf
Based on dissertation research of Fatimah Ungku-Zainal Abidin in 2013 titled Measuring Food Safety Culture: Insight from Onsite Foodservice Operations.
Food Safety for Pork – Part 1
If you haven’t tasted pork lately because you are not a red meat fan (or the other white meat), there are a few changes in the nutritional value of pork, the pork cooking temperatures, and the variety of ways we consume it. The amount of pork the average American consumes hovers around 50 pounds a year. Although pork is the number one meat consumed in the world, there are some religious restrictions on consumption of pork. U.S. consumption of pork dropped during the 1970s, largely because its high fat content caused health-conscious Americans to choose leaner meats. Today's hogs have much less fat due to improved genetics, breeding and feeding.
The Cold Chain in the Hot Summer Months
Keeping foods at proper cold holding temperatures (between 28°F and 41°F maximum or 0°F for frozen food) from the food manufacturers to your customers has to be one of our strongest links to safe food. Sometimes that is referred to in the food industry as “maintaining the COLD CHAIN”. Any slip ups in the cold chain, and we have a weak link. If you accept the food, you have greatly increased your foodborne illness risk and compromised your food quality.
Routes of Foodborne Illness & Germs
From your sniffling coworker to the raw chicken on your kitchen cutting board, everyday life is full of potential infectious hazards. With germs so common and seemingly everywhere, knowing how germs spread is vital to preventing infection and foodborne illness. There are seven possible ways for the transmission of bacteria and viruses to take place. Although some of these microorganisms in our environment are good for us and protect us, disease causing pathogens are the germs or bad guys.
