Person in Charge has Major Role Related to Employee Health
In the last blog, we talked about the importance of having healthy employees working in a foodservice operation and how that is related to foodborne illness. In this blog, we discuss employee health controls, one of five key public health interventions needed to control for risk factors of foodborne illness. The purpose of this control is to minimize the possibility that employees contaminate food. That means that employees need to be healthy, and that they report any symptoms or illnesses that might impact the safety of food served to customers.
The person-in-charge plays a major role in implementing employee health controls. First and foremost, the PIC needs to understand why employee health is important and its impact on the foodservice operation, what must be reported, when employees should be excluded or restricted from work, when they can return to work, and what must be reported to the regulatory agency.
Second, the PIC must communicate the responsibilities to employees, and must have documentation that employees know what they should do. Each foodservice operation must have written documentation to verify:
- Implementation of an employee health policy. Remember how we keep saying that written standard operating procedures are so important? This is a case in point. Your policy should include what should be reported and to whom. It should outline basic guidelines on when an employee can return to work.
- ALL employees are informed of their responsibility to report symptoms and illness.
- A training curriculum is established and rosters showing that employees have completed the training.
Note: Some managers have employees sign an agreement indicating they have received this information. One resource is Form 1-B, which is included in Annex 7 of the 2017 FDA Food Code (link). It is designed to be used in training and is signed and dated by the employee. This form would serve as documentation that the employee was told about his/her responsibility to report symptoms/illnesses. This form can be used as is, or modified for specific needs of an operation.
Third, the PIC has the responsibility to report some illnesses to the regulatory agency. Additionally, it should be reported if an employee is jaundiced or if they have one of the diagnoses listed on the previous blog.
Exclusion and Restriction
Exclusion means that an employee is not allowed to work, or even enter, a foodservice operation as a food employee. Restriction means that an employee’s activities are limited to prevent transmitting a disease through food. That means that an employee with restriction can’t work with exposed food, clean equipment, linens, or unwrapped single-service/use items.
How do you know when to remove exclusions and restrictions? Section 2-201.13 of the Food Code specifies when removing exclusions and restrictions can occur. It varies based on the diagnosis. For example, in some cases the individuals just has to be asymptomatic for 24 hours, while in other cases the employee must provide documentation that they can return to work from a health practitioner. Also, there is extensive information and discussion about employee health in Annex 3 of the Food Code.
There are many good resources available from Cooperative Extension and professional organizations to assist with communicating elements of an employee health policy. FoodHandler has videos and signage to reinforce fundamental messages about handwashing and avoidance of bare hand contact with foods. A SafeBites webinar on Standard Operating Procedures is also available.
Bottom line—employee health is the responsibility of both the employees and the person in charge. The person in charge has the responsibility to set the work place rules and monitor that they are followed. Be sure that the guidance in the Food Code is followed in your foodservice to minimize the risk for contamination. Risk nothing!
Handling Leafy Green Salad
We have had several produce outbreaks of foodborne disease from our lettuce, spinach, and other greens in the last several years that have been devastating to the produce growers and distributors, retail grocery stores, restaurants, and consumers.
Food Packaging Safety in a Vacuum
Extending the shelf life of fresh foods has come a long way in the food industry since curing meats with salt and sugar or canning vegetables with heat processing. The food service and consumer markets needed some better visual packages to draw the eye to the freshness factor and the technology of food packaging has filled our dinner plate. Vacuum packaging and modified atmosphere packaging, shortened to “MAP”, are the terms used for the method of food packaging used every time we choose convenience over more complex scratch meal preparation. According to industry statistics, billions of packages of vacuum and MAP-packaged foods flood the marketplace today. In both modified-atmosphere and vacuum packaging, food is packaged in a pouch made of barrier film.
The Eleven Commandments of Food Safety at Your Restaurant
Lists help us remember all kinds of information. Given the list of recent national foodborne outbreaks in the news, keep repeating this list to your food service team. They are kind of like “commandments”. As a professional in a food service facility we should think of the very basic food safety concepts that every crew member should aspire to learn, even though this list may have different priorities based on your menu. The first 3 apply to anyone who serves food, from a bag of popcorn to a full course meal. As chefs or managers, if we can “set the example” by repeating good food safety practices visibly to the crew, it will help them understand how important it is to the success of your facility. Thou shalt:
The Worst Customer Complaint: Foodborne Illness
Food service managers and crew try to follow the rules of food protection. Yet, occasionally a complaint may arise and these calls take priority over all other daily crises. If you have been in the food service industry long enough, you may have gotten one of these. A customer may claim, "I think your food made me ill." These words inflict instant anxiety. If it happens, here are some next steps to think about in advance of such a claim: