Person in Charge has Major Role Related to Employee Health

In the last blog, we talked about the importance of having healthy employees working in a foodservice operation and how that is related to foodborne illness. In this blog, we discuss employee health controls, one of five key public health interventions needed to control for risk factors of foodborne illness. The purpose of this control is to minimize the possibility that employees contaminate food. That means that employees need to be healthy, and that they report any symptoms or illnesses that might impact the safety of food served to customers.

The person-in-charge plays a major role in implementing employee health controls. First and foremost, the PIC needs to understand why employee health is important and its impact on the foodservice operation, what must be reported, when employees should be excluded or restricted from work, when they can return to work, and what must be reported to the regulatory agency.

Second, the PIC must communicate the responsibilities to employees, and must have documentation that employees know what they should do. Each foodservice operation must have written documentation to verify:

  1. Implementation of an employee health policy. Remember how we keep saying that written standard operating procedures are so important? This is a case in point. Your policy should include what should be reported and to whom. It should outline basic guidelines on when an employee can return to work.
  2. ALL employees are informed of their responsibility to report symptoms and illness.
  3. A training curriculum is established and rosters showing that employees have completed the training.

Note: Some managers have employees sign an agreement indicating they have received this information. One resource is Form 1-B, which is included in Annex 7 of the 2017 FDA Food Code (link).   It is designed to be used in training and is signed and dated by the employee. This form would serve as documentation that the employee was told about his/her responsibility to report symptoms/illnesses. This form can be used as is, or modified for specific needs of an operation.

Third, the PIC has the responsibility to report some illnesses to the regulatory agency. Additionally, it should be reported if an employee is jaundiced or if they have one of the diagnoses listed on the previous blog.

Exclusion and Restriction

Exclusion means that an employee is not allowed to work, or even enter, a foodservice operation as a food employee. Restriction means that an employee’s activities are limited to prevent transmitting a disease through food. That means that an employee with restriction can’t work with exposed food, clean equipment, linens, or unwrapped single-service/use items.

How do you know when to remove exclusions and restrictions? Section 2-201.13 of the Food Code specifies when removing exclusions and restrictions can occur. It varies based on the diagnosis. For example, in some cases the individuals just has to be asymptomatic for 24 hours, while in other cases the employee must provide documentation that they can return to work from a health practitioner. Also, there is extensive information and discussion about employee health in Annex 3 of the Food Code.

There are many good resources available from Cooperative Extension and professional organizations to assist with communicating elements of an employee health policy. FoodHandler has videos and signage to reinforce fundamental messages about handwashing and avoidance of bare hand contact with foods. A SafeBites webinar on Standard Operating Procedures is also available.

Bottom line—employee health is the responsibility of both the employees and the person in charge. The person in charge has the responsibility to set the work place rules and monitor that they are followed. Be sure that the guidance in the Food Code is followed in your foodservice to minimize the risk for contamination. Risk nothing!

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Proper Cooling: Your Food-Safe Culture Demands It

Last week, we had a great webinar presented by Dr. Paola Paez from the Center for Food Safety in Child Nutrition Programs at Kansas State University.  If you were not able to join us, please feel free to go back and review the webinar to learn some valuable ways in which you can implement safe cooling practices in your foodservice operation.

Food Poisoning: Responding to a Complaint

Be prepared to respond to a direct complaint from a customer who thinks they got sick from eating at your foodservice. Long before you ever receive that call or email from a guest who thinks the food they consumed at your operation made them sick, obtain or prepare an intake form to guide the conversation with the customer.

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Food Poisoning: Identifying a Foodborne Illness

Be prepared to respond to a direct complaint from a customer who thinks they got sick from eating at your foodservice. Long before you ever receive that call or email from a guest who thinks the food they consumed at your operation made them sick, obtain or prepare an intake form to guide the conversation with the customer.