What Do Your Guests see? A Front of House Checklist to Ensure Quality and Safety of Food

Hi Everyone! Here it is September already – Food Safety Education Month!  Where did the summer go????

As you may recall from the first blog posted in August, we talked about how Risk-Based Inspections are the new normal for most regulatory health authorities and the importance of day-to-day oversight to prevent foodborne illness and ensure quality of food served. In our opinion every staff member in the foodservice operation has a role to play in keeping food safe and meeting quality standards.

Being big believers in checklists, we created a 21-point checklist (see second August blog) to help address key risk factors in the back of the house–time and temperature controls, food from approved sources, cleaning and sanitizing, and of course, employee health and hygiene.

As promised, here is a checklist focused on activities that occur in the front of the house. We advise that before doors open each day (or before each meal period), a “walk about” be conducted to see what your customers will see. This task can (and should) be rotated among staff members.  (Of course, supervisor still need to monitor practices throughout the operation to be sure policies and procedures are followed.) For any item that receives a “No”, corrective actions should be noted indicating changes made to meet the standard. Whoever has the assignment for the day, signs their name. This checklist has 28 items focused on staff and the facilities (think of these as people and place). Of course, you can modify this checklist to address specifics for your operation. But the key is to raise awareness that the responsibility for safe food belongs to everyone, and to train the eyes of staffers to recognize needed areas of improvement!

CheckListDownload

Risk Nothing!

The Physical Elements of Food Service Hand Hygiene – Part I

September is National Food Safety Education Month and the theme has a rhyme to it – “Keep Hands Clean with Good Hygiene”. Hand washing is one of the public’s best defenses against the spread of both common and rare, even life-threatening, diseases including those caused by food, and against gastrointestinal infections caused by such organisms as the Norovirus, which plagues the cruise ship industry and food service in general.

The Incredible, Edible Egg Safety Quiz

This nutritious, delicate food is a part of many food service menus as a main course and one of the most common ingredients. The U.S. Dept. of Agriculture says Americans consume an average of 234 eggs per person per year. Eggs have also been the source of some significant foodborne outbreaks in the U.S. from one specific type of Salmonella. While eggs are an important source of protein in the diet, an estimated 1 in 20,000 eggs in the U.S. supply will contain the SE (Salmonella Enteritidis) bacteria and can cause illness if eaten raw in foods or not thoroughly cooked before consumption.

Fetching a Pail of Good, Safe Water

In the ambitious fight for food safety, don’t overlook the safety and quality of the crystal clear liquid coming out of your faucet. The United States has controls in place to ensure we have potable (safe) water that is treated and filtered to make it taste better and have no odor. Water standards and treatment are also important in food service so we don’t need a repairman twice a year to chip away the block of lime on the dishwashers heating element with a hammer and chisel in order to replace it.