The Importance of Food Safety Education
In my first blog this month, I mentioned that it was National Food Safety Education month. This is an important time of year to remind ourselves, and our teams, about why food safety is so important. Each year in the United States, 48 million people will fall ill, 128,000 will be hospitalized, and 3,000 will die from a foodborne illness. For those of you who, like me, live and breathe food safety, these are common statistics. I often don’t repeat these statistics because I take for granted that everyone knows them. Perhaps this is not always the case, and they certainly bear repeating during the month designated to recognize the importance of food safety education.
Ponder the above statistics for a bit. Forty-eight million people …. that sounds somewhat incomprehensible. When you consider that there are 328.2 million people in the US (as of 2019, anyway), one in every six or seven Americans will suffer from a foodborne illness this year. That number is staggering to me. Especially when you consider that most foodborne illnesses could have been resolved with proper food handling. This is why food safety education is so important. Most of our foodborne illness issues could be resolved with proper handling of food. This is the key reason why the Food Code requires that a person in charge within your operation should be a certified food protection manager.
If we ever expect a manager, employee, etc. to change their food safety behavior, we must lay the foundation. That foundation begins with knowledge.
It is no secret that my research area has been encouraging food safe behaviors among employees. Some of my colleagues and my earliest work showed that there was little connection between knowledge of food safety (i.e., passing a food safety certification exam) and actual behaviors on the job. I am not the only one to highlight that in my research, several authors have also found similar results. So, I am often asked why I am so supportive of food safety education, training, and certification. Simply put, if we expect a manager, employee, etc. to change their food safety behavior, we must lay the foundation. That foundation begins with knowledge. Even though the connection between knowledge and behavior is weak (and this is true across many, many different facets of our lives, not just food safety), if we want our employees (or ourselves) to change behavior, we must know what the correct behavior is. Only then can we begin to change behavior, even if that change is slow and sometimes arduous.
Next month, I’d like to highlight some of the programs available to you to meet this important food code requirement. Many people fall back to the ServSafe program administered by the National Restaurant Association, but there are other options available, too. So be sure to check in and find out what they are.
We do hope you are able to join us this afternoon at 1:00 pm for our September SafeBites Webinar, entitled Using Stories to Change Behaviors of Foodservice Employees. It is not too late to sign-up, and if you happened to miss it – we archive all our content so you can watch on-demand.
In closing, let this month be a yearly reminder to you and your team about the importance of staying up to date with food safety knowledge. Make a vow to improve one food safety-related behavior in your operation. I think it was Confucius who said, “the man who moves a mountain begins by carrying away small stones.” Risk Nothing.
Food Safety Considerations for the “New Way” of Dining, Part II – Back-of-house
In our first blog this month, we discussed the importance of front-of-house practices as we emerge from the pandemic this summer and into fall. Making your guests feel safe will be an important point as we welcome them back to our establishment. The safer they feel, the more likely they are to revisit and this could, in turn, be a competitive advantage for your business.
Food Safety Considerations for the “New Way” of Dining
Spring is my favorite time of year, as we head out of the winter months, welcome warmer weather, and increase the daylight hours. As such, we turnover a new leaf and welcome new life as our grass, trees, and perennials come out of dormancy. This year as the Coronavirus vaccine continues its roll out and we welcome a third vaccine onto the market this morning, perhaps this spring we are turning over a ‘new leaf’ in a much more profound way, as we see light at the end of the Coronavirus tunnel.
Developing Good Food Safety Habits
Good habits and habit development are something that has fascinated me for several years. If you’ve attended any the training programs or presentations that my colleagues and I have conducted through our Center for Food Safety in Child Nutrition Programs, you’ve likely heard me opine about the importance of habits and how habits are created. Many times, in foodservice operations we wonder why our staff don’t follow the food safety practices we have established in our operation. Perhaps they don’t wash their hands when they are required, perhaps they just don’t use the proper method of handwashing, or perhaps we find that they don’t complete our HACCP logs as often as our program dictates should occur. And while we can stomp our feet and say “it is their job, they should just do it”, it really isn’t that simple. We can’t order people to change, although if we could, business and human resources would be so much simpler.
Getting Your Playbook for Food Safety Organized
As anyone who has ever worked in a foodservice operation knows, from the time food is received in your establishment to the time it is served to your customers, following proper food safety practices is crucial. What many don’t often think about is this time really should extend from the time the manager places their orders with their suppliers (including which purveyors you utilize), through the time the food is consumed – even if that consumption occurs off your premises and days after the original order was picked up by the guest. This is something that has certainly been highlighted by the pandemic as customers across the nation are utilizing take-out, curbside to go, and third-party delivery options more so now than ever before.
