The Importance of Food Safety Education

In my first blog this month, I mentioned that it was National Food Safety Education month. This is an important time of year to remind ourselves, and our teams, about why food safety is so important. Each year in the United States, 48 million people will fall ill, 128,000 will be hospitalized, and 3,000 will die from a foodborne illness. For those of you who, like me, live and breathe food safety, these are common statistics. I often don’t repeat these statistics because I take for granted that everyone knows them. Perhaps this is not always the case, and they certainly bear repeating during the month designated to recognize the importance of food safety education.

Ponder the above statistics for a bit. Forty-eight million people …. that sounds somewhat incomprehensible. When you consider that there are 328.2 million people in the US (as of 2019, anyway), one in every six or seven Americans will suffer from a foodborne illness this year. That number is staggering to me. Especially when you consider that most foodborne illnesses could have been resolved with proper food handling. This is why food safety education is so important. Most of our foodborne illness issues could be resolved with proper handling of food. This is the key reason why the Food Code requires that a person in charge within your operation should be a certified food protection manager.

If we ever expect a manager, employee, etc. to change their food safety behavior, we must lay the foundation. That foundation begins with knowledge. 

It is no secret that my research area has been encouraging food safe behaviors among employees. Some of my colleagues and my earliest work showed that there was little connection between knowledge of food safety (i.e., passing a food safety certification exam) and actual behaviors on the job. I am not the only one to highlight that in my research, several authors have also found similar results. So, I am often asked why I am so supportive of food safety education, training, and certification. Simply put, if we expect a manager, employee, etc. to change their food safety behavior, we must lay the foundation. That foundation begins with knowledge. Even though the connection between knowledge and behavior is weak (and this is true across many, many different facets of our lives, not just food safety), if we want our employees (or ourselves) to change behavior, we must know what the correct behavior is. Only then can we begin to change behavior, even if that change is slow and sometimes arduous.

Next month, I’d like to highlight some of the programs available to you to meet this important food code requirement. Many people fall back to the ServSafe program administered by the National Restaurant Association, but there are other options available, too. So be sure to check in and find out what they are.

We do hope you are able to join us this afternoon at 1:00 pm for our September SafeBites Webinar, entitled Using Stories to Change Behaviors of Foodservice Employees.  It is not too late to sign-up, and if you happened to miss it – we archive all our content so you can watch on-demand.

In closing, let this month be a yearly reminder to you and your team about the importance of staying up to date with food safety knowledge. Make a vow to improve one food safety-related behavior in your operation. I think it was Confucius who said, “the man who moves a mountain begins by carrying away small stones.” Risk Nothing.

Don’t Underestimate the Importance of Employee Health as we head into the Winter Months

Early this month, I ran across an article discussing an outbreak investigation in the Australian Capital Territory. The outbreak caused more than 200 people to fall ill and was one of the most widespread outbreak investigations in the history of the territory.  The cause was traced back to Norovirus, a virus I am sure you have heard us opine about in this blog before.

Exclusion and Restrictions: Understanding Employee Health and the Food Code

I received a call earlier in the month from a foodservice operator who suspected that one of their employees may have fallen ill and wondered if they had to send the employee home for the day.  Once I started to ask a few more questions, it became obvious that the operator wasn’t really in-tune with the food code requirements on restrictions or exclusions for employees who may not be feeling well.  Given that most operations are dealing with staff shortages currently and the fact that we are about to head into the fall and winter – when we tend to see an increase in upper respiratory and other illnesses, such as the flu - it seemed like a very timely and important topic for the blog this month.

Cross Contamination and the Surfaces that go Unnoticed

In October, I ran across a new research study published in the Journal of Food Protection in early-September.  The article explored cross contamination in consumer kitchens during meal preparation. One of the authors was a previous SafeBites presenter, Dr. Ellen Shumaker, at North Carolina State University.  Although the setting was consumer kitchens and not the commercial kitchen many of you deal with daily, the findings were very applicable to what we often see in the foodservice setting.