Proper Cooling: Your Food-Safe Culture Demands It

Last week, we had a great webinar presented by Dr. Paola Paez from the Center for Food Safety in Child Nutrition Programs at Kansas State University.  If you were not able to join us, please feel free to go back and review the webinar to learn some valuable ways in which you can implement safe cooling practices in your foodservice operation.

In a perfect world, if any amount of cooling of food products within your operation was done, there would be a blast chiller.  Blast chillers are designed to expel hot air from the environment, whereas a regular cooler is only equipped to keep cold air, cold.  But, they are an expensive investment (estimate of $5,500 – $10,000 for counter model!) and once you invest in one, you still must find physical space and a workable location in the operation. So, we know it isn’t always feasible financially, especially in the middle of a global pandemic which has impacted our industry so profoundly.  As we noted in our last blog and was discussed by Dr. Paez in her presentation, correct cooling procedures don’t have to be difficult or expensive, but make sure the practices identified for your operation work for you and your staff, both in terms of the usability of the methods to making sure the method chosen cools products effectively.  Moreover, be sure to communicate and train staff accordingly.

 …together we keep OUR food and OUR customers safe. Together we implement and follow safe cooling practices. Together we excel.

We so often find that managers and supervisors go through the process of training staff on the correct way to cool food, but if the importance of the practice isn’t internalized and that practice isn’t enforced by managers, why would employees continue to do it?  As managers, demonstrate the importance of correct cooling to your employees by developing the proper infrastructure to support it, including the use of written standard operating procedures and/or logs to document that cooling practices have met Food Code standards. Yes, we know, this is easier said than done, and we realize all the demands that are placed on a foodservice manager.  This is why we stress the importance of developing that food safety culture in your organization – so it isn’t all on your shoulders as a manager.  Cooling, as well as other food safety practices, should be ingrained in the life of the operation with every employee being accountable, and providing oversight, that safe practices are followed.

There are templates readily available to use in creating a standard operating procedure for cooling, so you don’t need to start from scratch. Iowa State University Extension has SOPs throughout the flow of food that can be customized to your operation (for instance, you can modify to reflect operational specifics or add the organizational logo). These were developed for different sectors of the foodservice world: child care; assisted living; restaurants; and schools. There are also cooling logs that can help document that Food Code standards were met in during the two-stage cooling process.

Yes, the manager has responsibilities and is the leader of the operation, but once that safe food culture is ingrained in every employee, it becomes a team effort – ‘we’ instead of ‘me/I’, ‘us’ instead of ‘them’ – together, we keep OUR food and OUR customers safe. Together, we implement and follow safe cooling practices. Together, we excel. Risk Nothing.

Keeping Food Safe While Serving Outdoors

This afternoon I met some friends for lunch and as I drove through our beautiful downtown area in Manhattan, KS, I noticed that many people were taking advantage of the gorgeous weather and dining outside with friends. For our local community - outdoor dining is one of the remnants of COVID that we actually have come to enjoy on beautiful days. With spring in full swing and summer just around the corner, many foodservice operations are taking advantage of the warm weather by offering outdoor dining options.

The Importance of Air Gaps in Providing Safe Food to All

Late last month, I was exploring job tasks that are important for entry-level foodservice managers to understand related to food safety.  The usual items that you would suspect were on the list were certainly included – foodborne outbreaks; temperature danger zone; physical, biological, and chemical contamination; personal hygiene and proper glove use; HACCP systems, etc. But one thing I noticed was missing that really is integral to protecting the food supply in any foodservice operation is air gaps.

Flour Safety: Don’t Let E. coli become the Secret Ingredient in your Cake.

Earlier this month, we started to see information coming out about a foodborne illness outbreak from an unlikely source – flour. As of early-April, 12 people had fallen ill, and three people had been hospitalized as a result of flour contaminated with Salmonella. While the outbreak is still in its early stages, no individuals have died because of their illness. A specific source has not yet been identified in the outbreak, but all who have fallen ill have reported eating raw batter or dough due before developing symptoms – and flour has been identified as the only common ingredient in these batters and doughs.

Be Proactive and Don’t End Up in Food Safety Jail!

Ok, I admit – there really is no food safety jail. But there is jail and, while it is uncommon, you can be sent there for not practicing food safety. Just the other day, I ran across a news report about two individuals in Wales who were sent to jail (albeit a suspended sentence) for “failing to take action to protect food from the risk of contamination; placing unsafe food on the market; failing to comply with a Remedial Action Notice and operating the business without approval after permission to supply seafood was suspended.”