Mitigating Risk in the Overall Food Safety System
In the 1990s, when I took my first food safety class, we learned about a new system called HACCP. Ok, maybe it wasn’t that new, but it sure seemed new at the time. My memory has certainly faded since that class in 1997, but I do recall our discussion in the class about how HACCP would become the norm for all foodservice establishments in the future. Fast forward almost 25 years and the only foodservice operation mandated to have a HACCP program is school foodservice – certainly not the widespread adoption that we thought might come about.
While HACCP is not required in all foodservice operations, the main idea behind HACCP is to manage and mitigate risks that you have specific to your foodservice operation. Essentially, it uses the risks we might foresee to help guide our decisions in producing food to protect public health. In other words, we implement mitigation strategies where necessary to keep food safe. A sushi restaurant will have different mitigation strategies than a fast-food operation, and both will have different strategies than a school foodservice, which mostly uses assembly-serve production. So, while HACCP isn’t nearly as widespread as we thought it might be in the 1990s, some of the most integral parts to the HACCP system have been adopted in many organizations, such as risk analysis and mitigation.
A key element the inspector is looking for is active managerial control, where the food service manager is attempting to prevent the risk of foodborne illness, rather than just reacting to it when an employee, or the inspector, points it out.
The use of a risk analysis framework is not only seen in our operations, but the science-based underpinning of risk analysis is what has driven our food safety system. Look no further than the FDA Food Code and the importance of risk factors on driving inspection standards. You will likely notice some of the key items your inspector looks for during your most recent inspection have likely changed from what they were four or five years ago. Recent inspections tend to focus on five key areas, which if you have read this blog before you have likely heard us mention. These are,
- Food from unsafe sources,
- Inadequate cooking,
- Improper holding temperatures,
- Contaminated equipment, and
- Poor personal hygiene.
Another key element the inspector is looking for is active managerial control, where the food service manager is attempting to prevent the risk of foodborne illness, rather than just reacting to it when an employee, or the inspector, points it out. Active managerial control can take many forms, and we will discuss more of these in our first blog in November.
Our next SafeBites Webinar is quickly approaching and is scheduled for November 17 at 1:00 pm. Please pencil it in and plan to join us. If you have any topics for upcoming SafeBites webinars, please feel free to reach out, I am always looking for topics of interest to those who attend. In the meantime, have a safe Halloween. Risk Nothing.
The Eleven Commandments of Food Safety at Your Restaurant
Lists help us remember all kinds of information. Given the list of recent national foodborne outbreaks in the news, keep repeating this list to your food service team. They are kind of like “commandments”. As a professional in a food service facility we should think of the very basic food safety concepts that every crew member should aspire to learn, even though this list may have different priorities based on your menu. The first 3 apply to anyone who serves food, from a bag of popcorn to a full course meal. As chefs or managers, if we can “set the example” by repeating good food safety practices visibly to the crew, it will help them understand how important it is to the success of your facility. Thou shalt:
The Worst Customer Complaint: Foodborne Illness
Food service managers and crew try to follow the rules of food protection. Yet, occasionally a complaint may arise and these calls take priority over all other daily crises. If you have been in the food service industry long enough, you may have gotten one of these. A customer may claim, "I think your food made me ill." These words inflict instant anxiety. If it happens, here are some next steps to think about in advance of such a claim:
How Effective is Your Food Safety Training?
Basic food safety in a restaurant kitchen is not rocket science, but critically important for the crew to take the time to learn about it and for managers to set the example each day. Customers never expect or want to see a manager, chef, or a crew member make a very visible food safety mistake, like not washing hands before food prep and gloving, or touching their face or hair while prepping or handling food. Have we all seen it happen in our restaurant or as a customer elsewhere? Certainly. Are you using some creativity in your current training methods to help your staff “get it” so to speak, and reflect positive behaviors regarding food safety?
Why Does Food Spoil?
Food gradually deteriorates because of a natural process of aging, just like humans. However with all foods, there are a few things we can do that have a positive effect on the shelf life and safety of our foods at the restaurant. Some preservation is done at the food manufacturing plant, some naturally, but a better understanding of the processes may help you extend that shelf life. Preservation methods and storage conditions must be designed to reduce the rate of decomposition and protect the safety, appearance and taste of our food.
