Food Safety: Vision 2020

When we hear the words 2020, we usually think of having perfect vision.  Periodically, we go to the eye doctor to have our eyes checked to make sure our vision is good.  And, many of us have prescription lenses to recalibrate our eyes so that our vision is as near 2020 as possible.

What is your vision for your food safety plan?  Is it in perfect focus?  Things change, so have you done any recalibrations to make sure that your plan still meets the changing needs of your operation?  Just like going to the eye doctor for a check-up, we need to evaluate how we are doing in the area of food safety, and make adjustments to make sure our vision is clear and that we are implementing  practices needed to protect our customers and our brand.

Most of you know the seven principles of a Hazard Analysis Critical Control Point (HACCP) program.  But what is sometimes forgotten in the “busyness” of running a foodservice operation is that HACCP is an iterative and on-going process and that as our operation changes, our HACCP program also must change.  Has your menu changed?  Do you have new pieces of equipment?  Are you purchasing food differently?  Has your state adopted a new Food Code? Any of these changes may mean that your food safety program needs to be tweaked.

The “check-up” is also a good time to make sure the food safety program is operationalized according to the plan. Are the SOPs sitting in a book on a shelf? Do you sometimes hear staff say, “The manual says to do it one way but we don’t really have to do that way”?  Management by walking around – or MBWA – is part of every supervisor’s job.  Observing employees’ food safety behaviors helps to identify if there is a need for program changes or additional employee training and supervision.  In past blogs we have provided checklists for back and front of house, so check them out if you think they might be useful. Here are some key behaviors you may want to observe as part of your MBWA:

  1. Are employees washing their hands when needed and in the correct way?
  2. Are employees wearing disposable gloves when needed and changing them when they should?
  3. Do employees check temperatures of refrigerators and freezers?
  4. Are foods stored properly?
  5. Are end-point cooking temperatures checked?
  6. Are foods held at the appropriate temperature?
  7. Are ready-to-eat foods handled properly?
  8. Are cleaning and sanitizing of dishes, silverware, equipment, and work surfaces being done appropriately?
  9. Are measures in place to protect against cross-contamination?
  10. Is there documentation of food safety practices?

While these behaviors are basic, sometimes they are not performed consistently.  When things get busy, workers may let these good practices slip.  For instance, employee handwashing should be more than a “splash and dash”. Just like thermometers need to be calibrated in order to be effective, employees also benefit from periodic check-ups and coaching.  Remember, 2020 vision for our food safety programs provides clear guidance on how to avoid foodborne illnesses.  Risk nothing!

Keeping Food Safe While Serving Outdoors

This afternoon I met some friends for lunch and as I drove through our beautiful downtown area in Manhattan, KS, I noticed that many people were taking advantage of the gorgeous weather and dining outside with friends. For our local community - outdoor dining is one of the remnants of COVID that we actually have come to enjoy on beautiful days. With spring in full swing and summer just around the corner, many foodservice operations are taking advantage of the warm weather by offering outdoor dining options.

The Importance of Air Gaps in Providing Safe Food to All

Late last month, I was exploring job tasks that are important for entry-level foodservice managers to understand related to food safety.  The usual items that you would suspect were on the list were certainly included – foodborne outbreaks; temperature danger zone; physical, biological, and chemical contamination; personal hygiene and proper glove use; HACCP systems, etc. But one thing I noticed was missing that really is integral to protecting the food supply in any foodservice operation is air gaps.

Flour Safety: Don’t Let E. coli become the Secret Ingredient in your Cake.

Earlier this month, we started to see information coming out about a foodborne illness outbreak from an unlikely source – flour. As of early-April, 12 people had fallen ill, and three people had been hospitalized as a result of flour contaminated with Salmonella. While the outbreak is still in its early stages, no individuals have died because of their illness. A specific source has not yet been identified in the outbreak, but all who have fallen ill have reported eating raw batter or dough due before developing symptoms – and flour has been identified as the only common ingredient in these batters and doughs.

Be Proactive and Don’t End Up in Food Safety Jail!

Ok, I admit – there really is no food safety jail. But there is jail and, while it is uncommon, you can be sent there for not practicing food safety. Just the other day, I ran across a news report about two individuals in Wales who were sent to jail (albeit a suspended sentence) for “failing to take action to protect food from the risk of contamination; placing unsafe food on the market; failing to comply with a Remedial Action Notice and operating the business without approval after permission to supply seafood was suspended.”