E. Coli Outbreaks, The Gift that Keeps on Giving
Late in December, in response to possible E. coli contamination, we saw a recall issued for 7,000 pounds of ground beef. While 7,000 pounds of ground beef is not a lot in the grand scheme of the meat industry, it did impact multiple states. This came on the heels of another recall in early December when a Colorado company recalled 563 pounds of ground beef. This comes at the same time that investigators are looking into an E. coli outbreak that sickened 30 after consuming raw milk cheese in the UK.
We continue to see outbreaks of E. coli within the foodservice industry. We’ve discussed E. coli before in these blogs, including outbreaks of E. coli linked back to flour and the E. coli outbreak that changed the face of food safety in the United States, but I thought it might be appropriate to delve into E. coli a bit more and discuss what it is, understanding it in relation to our foodservice operations, and how you might deal with a suspected incident.
E. coli represents a large group of bacteria and many of the strains are harmless, but, as you know, others can truly be deadly. These deadly strains of E. coli produce a toxin that can make you ill. Think of a toxin like a poison. These toxins are known as Shiga Toxin, which results in these deadly forms of E. coli being referred to Shiga toxin-producing E. Coli, or STEC. The most common form of these is the O157 variant, which is estimated to cause around 95,000 infections each year, resulting in around 3,600 hospitalizations and 30 deaths each year in the US. But keep in mind that there are other variants of E. coli that cause illness, such as 0103, which is what caused the recent recall of Colorado ground beef referenced above.
In foodservice operations, where handling, preparation, and distribution of food are routine activities, the risk of contamination is elevated. Common sources of E. coli in foodservice settings include produce and raw meat. Raw meat is commonly known as a carrier of E. coli, but when I took my first food safety class back in the late-1990s, fresh fruits and vegetables were not even mentioned when talking about E. coli, this it is important that special care is taken to protect these items in the food chain.
The most common form of E. coli is the O157 variant, which is estimated to cause around 95,000 infections each year, resulting in around 3,6000 hospitalizations and 30 deaths each year in the US.
Of course, cross contamination or poor handling practices can also result in E. coli outbreaks. Also cited as common sources of contamination are inadequate or improper handwashing, cross contamination via cutting boards, and insufficient sanitation of utensils.
The best method to deal with E. Coli is the same as any foodborne pathogen – practice good defense. That starts with employee training and making sure your team is informed about the most up-to-date food safety guidelines and recommendations. Then, develop strong relationships with reputable suppliers. Make sure your daily cleaning and sanitizing routines follow the plans laid out in your SOPs. Temperature monitoring should also be closely monitored to ensure any item that is cooked is done so to the proper temperature.
When faced with suspected or confirmed cases of E. coli, a prompt response is important to mitigate the impact on consumers and the reputation of your business. First, if you have reason to believe that you have an outbreak, reach out to your health inspector and your local health department. Don’t view them as the enemy. They can help you identify the source.
If you don’t have legal counsel on retainer, now is a good time to reach out to one. He or she can help you facilitate communication with the public. You want to be sure to communicate with customers and the public about the incident, but you want to be sure what you say does not open you up to legal issues in the future. Provide clear information about the steps being taken to address the issue, above all, he honest.
Give your business a thorough and deep cleaning of all surfaces, equipment, and utensils. Your health department will help formulate a plan to make sure your customers and employees are protected once you reopen. As you are going through this process, reevaluate and update your sanitation protocols to prevent future occurrences.
The recent outbreaks of E. coli across the world help to underscore the need for vigilance and proactive measures to protect your business. By understanding the causes of E. coli, implementing appropriate responses during incidents, and implementing preventive strategies, you can protect your business and your livelihood. Risk Nothing.
Developing Good Food Safety Habits
Good habits and habit development are something that has fascinated me for several years. If you’ve attended any the training programs or presentations that my colleagues and I have conducted through our Center for Food Safety in Child Nutrition Programs, you’ve likely heard me opine about the importance of habits and how habits are created. Many times, in foodservice operations we wonder why our staff don’t follow the food safety practices we have established in our operation. Perhaps they don’t wash their hands when they are required, perhaps they just don’t use the proper method of handwashing, or perhaps we find that they don’t complete our HACCP logs as often as our program dictates should occur. And while we can stomp our feet and say “it is their job, they should just do it”, it really isn’t that simple. We can’t order people to change, although if we could, business and human resources would be so much simpler.
Getting Your Playbook for Food Safety Organized
As anyone who has ever worked in a foodservice operation knows, from the time food is received in your establishment to the time it is served to your customers, following proper food safety practices is crucial. What many don’t often think about is this time really should extend from the time the manager places their orders with their suppliers (including which purveyors you utilize), through the time the food is consumed – even if that consumption occurs off your premises and days after the original order was picked up by the guest. This is something that has certainly been highlighted by the pandemic as customers across the nation are utilizing take-out, curbside to go, and third-party delivery options more so now than ever before.
Getting Started with Building the Infrastructure
Hopefully in our first January blog, we convinced you of the importance of establishing an infrastructure within your operation to support a safe food culture. So, how does one go about doing this? Well, like any major project, break it into small bites. In our opinion, having a written guide for employees that documents expectations related to food safety basics of employee health and hygiene, temperature controls, and cleaning and sanitizing is the first step. Having this documentation serves as a reference for training and helps fulfill the mission of most foodservice operators which is to serve safe, quality food.
Food Safety Resolutions for the New Year
Finally, 2020 is in our rearview mirror and we can all turn the page to 2021! Resolutions for the new year might be more of the same from prior years (lose weight, exercise more, less screen time, etc.) OR you may have identified new practices to implement in your operation. If the latter, likely goals included some practices related to food safety – especially given the turmoil of 2020 and heightened concern by customers. It is our philosophy that attention to safe food handling practices is a win-win for any operation because of the direct relationship between food safety and food quality, which in turn leads to customer satisfaction. This past year has also demonstrated that attention to safety can affect the bottom line. Thus, the topic of our first SafeBites webinar for 2021 is on the topic of the return on investment of food safety, it is scheduled for January 20, so register now and please plan to attend.
