Emergency Preparedness: The Not-so Calm After the Storm

If you and your foodservice operation have been hit by an emergency or other disaster, what comes next and how do you move forward? Much of the answer to this is predicated on the actual disaster that you are dealing with – a flood is certainly a much different than a fire, but some of the food safety considerations remain the same if your business has been left intact and has not been damaged by the disaster.

Before I cover some areas to consider, I did want to note that in almost all cases, you should not reopen unless you have visited with the local health department in your jurisdiction and have the green light from them to reopen.


…in almost all cases, you should not reopen unless you have visited with the local health department in your jurisdiction and have the green light… 


Requirements for reopening will depend on the type of disaster you are dealing with, but common among them are the following considerations:

  • Water Supply. Make sure the water supply you are using is safe. While this may seem like a silly thing to say, in a disaster setting, the municipal water supply may have been impacted and communication from the town or local authorities may be sparse at first. If you operate on a well, there is a chance, especially in a flood, that it has been contaminated and will need to be disinfected after the flood waters recede from the local area. When it doubt, boil it or use bottled water for your water needs until such time that you can verify the safety of the water supply.
  • Food supplies. Of course, it goes without saying that leftover perishable food should be discarded if it has not been held at proper temperatures. But canned food can be sanitized and kept. To sanitize, remove the labels and discard.  Then, wash the cans and dip them in a bleach water solution of 8 oz of household (5.25%) bleach for every 5 gallons of water and allow the cans to air dry. Re-label the cans with a printed label or magic marker noting the type of product and an expiration date.
  • Sanitize food contact surfaces. Thoroughly wash, rinse, and sanitize any food contact surface. This might include pots, pans, countertops, cutting boards, knives, and utensils. To do this, the FDA recommends soaking in a concentration of 1 tablespoon household (5.25%) bleach mixed with 1 gallon of potable water for 15 minutes, then air dry.  In the case of stationary items, such as countertops, spray or wipe the solution onto the countertop and let sit for the prescribed time.
  • Cleaning non-food contact surfaces. Thoroughly wash all floors, walls, and ceilings within the interior of the building with potable water and a detergent. Be sure to follow all recommended instructions on the detergent and rinse to be sure there is no residue left behind. If mold is present, seek a professional who would help abate the mold issue.  Don’t forget to clean and inspect your ventilation systems.  Again, consult professional service when necessary to make sure it is safe to use.
  • Employee Health and Safety. Last, but certainly not least is making sure employees are able to return to work before you open. It is quite possible their lives have been disrupted, too. Simply things like being able to wash clothes in order to wear clean clothes to work should be explored. Make sure they have access to soap and running potable water to wash their hands and follow the food safety training they did prior to the disaster. Don’t make a situation worse by forgetting the basics and causing more panic within your community with a foodborne illness outbreak.

If you have any questions about re-opening your foodservice operations, please feel free to reach out via email, we are happy to help. Be on the lookout for our last SafeBites Webinar, which will be coming online within the next month.  If you have any topics, you’d like to see us cover for the 2024 SafeBites webinars, please reach out. Risk Nothing.

Be Aware When You Prepare – Food Prep Tips

The subject of food preparation covers some very broad, basic principles within food safety, with many steps associated with “risk” in some recipes. Certainly, preparation steps are where the most mistakes have occurred if a foodborne illness should occur. Outbreaks usually happen when more than one mistake occurs during prep, but sometimes it only takes one. Cooking is the biggest risk for raw foods, but all foods become ready-to-eat foods at some point in final preparation steps and that’s where the most care is required.

Food Gloves & Latex Allergy Education

Politicians joke about the endless stretch of rubber chicken dinners they may consume in an election year. For people with a latex allergy, such a prospect may be no laughing matter. While latex serves as an effective barrier glove material and has the best fit because of its elasticity, the risks associated should not be ignored. The solution is not simple and many options are available for operators today. It should always be mentioned that handwashing (before putting on gloves) is always the primary barrier to contamination and gloves are considered a good secondary barrier.

Foodborne Illness Myths & Facts

“It must have been something I ate.”  That’s the typical statement when a person develops some relatively minor symptoms from food.  Maybe not severe enough to go to the doctor so you choose to tough it out without medical care.  Sudden onset of flu-like symptoms such as onset of stomach cramps, diarrhea, vomiting and fever could possibly mean you are the victim of a foodborne illness.   The illness is sometimes referred to as “food poisoning”, but it’s often misdiagnosed.

Don’t Compromise: Clean and Sanitize

The subject is cleaning and sanitizing. Chefs, food service directors, managers and staff try to practice safe food-handling at every turn in the kitchen. Don’t let that effort go down the drain by slacking off on the many aspects of sanitation. That includes dish and ware-washing techniques (pots, pans, equipment), and cleaning all the areas that give us that “neat as a pin” appearance in your customers eyes. Customers seldom fail to bring that soiled silverware or glass with lipstick on it to the attention of the manager or wait staff. Improperly cleaning and sanitizing of food contact equipment does allow transmission of pathogenic microorganisms to food and ultimately our customer.