Emergency Preparedness: The Not-so Calm After the Storm
If you and your foodservice operation have been hit by an emergency or other disaster, what comes next and how do you move forward? Much of the answer to this is predicated on the actual disaster that you are dealing with – a flood is certainly a much different than a fire, but some of the food safety considerations remain the same if your business has been left intact and has not been damaged by the disaster.
Before I cover some areas to consider, I did want to note that in almost all cases, you should not reopen unless you have visited with the local health department in your jurisdiction and have the green light from them to reopen.
…in almost all cases, you should not reopen unless you have visited with the local health department in your jurisdiction and have the green light…
Requirements for reopening will depend on the type of disaster you are dealing with, but common among them are the following considerations:
- Water Supply. Make sure the water supply you are using is safe. While this may seem like a silly thing to say, in a disaster setting, the municipal water supply may have been impacted and communication from the town or local authorities may be sparse at first. If you operate on a well, there is a chance, especially in a flood, that it has been contaminated and will need to be disinfected after the flood waters recede from the local area. When it doubt, boil it or use bottled water for your water needs until such time that you can verify the safety of the water supply.
- Food supplies. Of course, it goes without saying that leftover perishable food should be discarded if it has not been held at proper temperatures. But canned food can be sanitized and kept. To sanitize, remove the labels and discard. Then, wash the cans and dip them in a bleach water solution of 8 oz of household (5.25%) bleach for every 5 gallons of water and allow the cans to air dry. Re-label the cans with a printed label or magic marker noting the type of product and an expiration date.
- Sanitize food contact surfaces. Thoroughly wash, rinse, and sanitize any food contact surface. This might include pots, pans, countertops, cutting boards, knives, and utensils. To do this, the FDA recommends soaking in a concentration of 1 tablespoon household (5.25%) bleach mixed with 1 gallon of potable water for 15 minutes, then air dry. In the case of stationary items, such as countertops, spray or wipe the solution onto the countertop and let sit for the prescribed time.
- Cleaning non-food contact surfaces. Thoroughly wash all floors, walls, and ceilings within the interior of the building with potable water and a detergent. Be sure to follow all recommended instructions on the detergent and rinse to be sure there is no residue left behind. If mold is present, seek a professional who would help abate the mold issue. Don’t forget to clean and inspect your ventilation systems. Again, consult professional service when necessary to make sure it is safe to use.
- Employee Health and Safety. Last, but certainly not least is making sure employees are able to return to work before you open. It is quite possible their lives have been disrupted, too. Simply things like being able to wash clothes in order to wear clean clothes to work should be explored. Make sure they have access to soap and running potable water to wash their hands and follow the food safety training they did prior to the disaster. Don’t make a situation worse by forgetting the basics and causing more panic within your community with a foodborne illness outbreak.
If you have any questions about re-opening your foodservice operations, please feel free to reach out via email, we are happy to help. Be on the lookout for our last SafeBites Webinar, which will be coming online within the next month. If you have any topics, you’d like to see us cover for the 2024 SafeBites webinars, please reach out. Risk Nothing.
Food Safety Considerations for the “New Way” of Dining, Part II – Back-of-house
In our first blog this month, we discussed the importance of front-of-house practices as we emerge from the pandemic this summer and into fall. Making your guests feel safe will be an important point as we welcome them back to our establishment. The safer they feel, the more likely they are to revisit and this could, in turn, be a competitive advantage for your business.
Food Safety Considerations for the “New Way” of Dining
Spring is my favorite time of year, as we head out of the winter months, welcome warmer weather, and increase the daylight hours. As such, we turnover a new leaf and welcome new life as our grass, trees, and perennials come out of dormancy. This year as the Coronavirus vaccine continues its roll out and we welcome a third vaccine onto the market this morning, perhaps this spring we are turning over a ‘new leaf’ in a much more profound way, as we see light at the end of the Coronavirus tunnel.
Developing Good Food Safety Habits
Good habits and habit development are something that has fascinated me for several years. If you’ve attended any the training programs or presentations that my colleagues and I have conducted through our Center for Food Safety in Child Nutrition Programs, you’ve likely heard me opine about the importance of habits and how habits are created. Many times, in foodservice operations we wonder why our staff don’t follow the food safety practices we have established in our operation. Perhaps they don’t wash their hands when they are required, perhaps they just don’t use the proper method of handwashing, or perhaps we find that they don’t complete our HACCP logs as often as our program dictates should occur. And while we can stomp our feet and say “it is their job, they should just do it”, it really isn’t that simple. We can’t order people to change, although if we could, business and human resources would be so much simpler.
Getting Your Playbook for Food Safety Organized
As anyone who has ever worked in a foodservice operation knows, from the time food is received in your establishment to the time it is served to your customers, following proper food safety practices is crucial. What many don’t often think about is this time really should extend from the time the manager places their orders with their suppliers (including which purveyors you utilize), through the time the food is consumed – even if that consumption occurs off your premises and days after the original order was picked up by the guest. This is something that has certainly been highlighted by the pandemic as customers across the nation are utilizing take-out, curbside to go, and third-party delivery options more so now than ever before.
