Food Recalls: Another Important Reason to Have a Sound Traceability Program in your Foodservice Operation
Earlier in the month, I discussed a bit about the proposed traceability rules that may be coming out soon. One result of implementing the proposed rule and improving overall food traceability in your operation is the ability of those in the food chain to quickly identify and pull product involved in a food recall.
If you are in the food or foodservice industry, and have not been impacted by a recall, I would venture to say you have not been paying close attention. Just in the month of June, there have been 14 food-safety related recalls on products used for human consumption. These products ranged from cereal to ground spices.
Most recalls in the United States are voluntary; however, the Food Safety Modernization Act did grant a bit more power to the Food and Drug Administration to shut down an operation to avert a significant public health threat. However, most recalls are initiated by the manufacturer or distributor of the product. In some instances, the company discovers the issue on their own and recalls the product. Other products are recalled after their respective oversight agency (typically the FDA, which oversees 80% of the US food supply, or the United States Department of Agriculture for meat products) is alerted to the issue and contacts the company.
Food recalls are classified by the level of threat to the public, with a class I serving as the highest or medium risk to public health. This is typically where use of the product will likely cause serious, adverse health consequences or death. Class II recalls are classified as a low risk, where the product has a remote possibility of adverse health consequences. A class III recall is classified as marginal risk where use of the product will not cause adverse health effects. An example of a class III recall might be misbranding, where an ingredient, such as monosodium glutamate, may not be declared on the product label, but such an omission would not likely make someone ill.
Just as it only takes one employee to cause a foodborne illness outbreak in a foodservice operation, it only takes missing one recall notification for a product you have in-house to cause catastrophic damage to your operation’s reputation and brand.
[/vc_column_text][vc_separator][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]As I mentioned before, if you have not had to respond to a food recall, you have not been in business very long or you have not been paying attention. Think about your response to a recall now and establish your plan of action. Do you use technology that can assist in your recall procedures and pulling product from inventory and production? Have you trained your staff to deal with a recall and how to handle sanitation procedures when recalled products are already in production?Think of the recall of cucumbers, which may have contained Salmonella. Your plans can change drastically if they are only in inventory versus if they have been in production. Worse yet, already served to a guest. If those cucumbers were in vegetable preparation being prepared for consumption, you not only have to ensure they are pulled from inventory and production, but perhaps a full and complete cleaning and sanitation of the kitchen to mitigate cross contamination, and you need to do so in a manner to protect the health of your employees. If those cucumbers have been served to guests, guest notification procedures must be considered, and public relations will become vital to protecting your brand.
Distributors, including USDA if you manage a school and receive commodities, are expected to notify foodservice operations about recalls as soon as possible; however, communication may not always be as fast as we would like or expect. Thus, it is incumbent upon you as a foodservice manager to stay informed. You can sign up to receive product recalls via email. Yes, you will get a lot of emails related to recalls. The majority of the notifications won’t apply to you. Delete them, but stay on the list are monitor notifications. Just as it only takes one employee to cause a foodborne illness outbreak in a foodservice operation, it only takes missing one recall notification for a product you have in-house to cause catastrophic damage to your operation’s reputation and brand.
Don’t forget to join us next week for our July SafeBites webinar where I will be presenting more information on traceability. It is scheduled for July 21 at 1:00 pm. Risk Nothing.
Be Aware When You Prepare – Food Prep Tips
The subject of food preparation covers some very broad, basic principles within food safety, with many steps associated with “risk” in some recipes. Certainly, preparation steps are where the most mistakes have occurred if a foodborne illness should occur. Outbreaks usually happen when more than one mistake occurs during prep, but sometimes it only takes one. Cooking is the biggest risk for raw foods, but all foods become ready-to-eat foods at some point in final preparation steps and that’s where the most care is required.
Food Gloves & Latex Allergy Education
Politicians joke about the endless stretch of rubber chicken dinners they may consume in an election year. For people with a latex allergy, such a prospect may be no laughing matter. While latex serves as an effective barrier glove material and has the best fit because of its elasticity, the risks associated should not be ignored. The solution is not simple and many options are available for operators today. It should always be mentioned that handwashing (before putting on gloves) is always the primary barrier to contamination and gloves are considered a good secondary barrier.
Foodborne Illness Myths & Facts
“It must have been something I ate.” That’s the typical statement when a person develops some relatively minor symptoms from food. Maybe not severe enough to go to the doctor so you choose to tough it out without medical care. Sudden onset of flu-like symptoms such as onset of stomach cramps, diarrhea, vomiting and fever could possibly mean you are the victim of a foodborne illness. The illness is sometimes referred to as “food poisoning”, but it’s often misdiagnosed.
Don’t Compromise: Clean and Sanitize
The subject is cleaning and sanitizing. Chefs, food service directors, managers and staff try to practice safe food-handling at every turn in the kitchen. Don’t let that effort go down the drain by slacking off on the many aspects of sanitation. That includes dish and ware-washing techniques (pots, pans, equipment), and cleaning all the areas that give us that “neat as a pin” appearance in your customers eyes. Customers seldom fail to bring that soiled silverware or glass with lipstick on it to the attention of the manager or wait staff. Improperly cleaning and sanitizing of food contact equipment does allow transmission of pathogenic microorganisms to food and ultimately our customer.