Ensuring Food Safety in Emergency Foodservice Operations

Last week, many of us across the United States watched in disbelief as the southeastern portion of the United States was ravaged by Hurricane Helene. Food safety in emergency foodservice operations is not just about your operation, it’s about protecting your community, your friends, and your family. The importance of food safety in emergency situations has never been more apparent. As communities in Florida and North and South Carolina now struggle with power outages, disrupted supply chains, and damaged infrastructure, business owners are often not only dealing with personal and family matters, but also trying to keep their business operational, too.

Many of us have friends, family, and colleagues who are currently being impacted by the effects of Hurricane Helene, or other widespread disasters such as flooding, tornados, and even wildfires. In times of crisis, here are some considerations on how to navigate food safety effectively during these critical times.

Determining when a foodservice operation can reopen in an emergency setting involves several critical factors. First, ensure that the building is safe to enter. This may involve inspections by local authorities to check for any damage from flooding, storm water surges, or wind damage. Confirm that essential utilities (water, electricity, gas) are restored and functioning properly. Be sure to visit with your local health department. They can confirm the availability of potable water and can assist with a re-opening inspection if required.

Before reopening, thoroughly clean and sanitize all kitchen areas, equipment, and utensils to eliminate any contamination risks. Pay special attention to areas that may have been exposed to floodwater or other hazards.

Emergencies often disrupt the normal supply chain, leading to shortages of ingredients and essential resources. We saw this as a widespread issue during the COVID pandemic and regionally we see it now after the hurricane. As soon as you are able, evaluate your current inventory levels, including perishables, non-perishables, and essential supplies. Based on what you have available, explore the possibility of creating a limited menu using available ingredients. Focus on dishes that require fewer components and can be made with what’s on hand. Identify items that need to be prioritized for use based on expiration dates.


Managers of foodservice operations in any area that has been devastated by a natural disaster face unique challenges in ensuring the safety and quality of the food they provide.


Power outages can compromise refrigeration. If your operation utilizes refrigerator and freezer logs, continue to document temperatures, if you can, even while the power is out.  While large walk-in units might not maintain temperature, other freezers, such as reach ins and chest freezers might maintain their temperature, even during a multiday power loss.  Maintaining logs of actual temperature is one of the only ways you might be able to ensure that the food remains safe to consume. If frozen foods thaw, do not refreeze them unless they remain below 40°F. Instead, cook them immediately.

In an emergency, clear communication is vital. Be transparent about menu changes due to supply constraints. Inform customers about food safety measures in place to assure them of their health and safety. Stay updated on health guidelines from local authorities and relay this information to your staff and customers. This fosters trust and encourages compliance. Remember, the health of your customers and the reputation of your establishment depend on your commitment to safety, even in the most challenging times.

For a full checklist on reopening your establishment, check out our FoodHandler resource created for this very type of event. It will help you through the decision-making process to determine if you should open, and then how to plan, market, communicate, staff, and clean/sanitize your operation in preparation for re-opening.

Managers of foodservice operations in any area that has been devastated by a natural disaster face unique challenges in ensuring the safety and quality of the food they provide. The lessons learned from any natural disaster highlight the critical need for having solid plans in place and a strong culture of food safety that resonates throughout your operation to effectively protect the food supply and public health during crises situation. If you need to dust off, rejuvenate, or even create your food safety emergency plan, check later this month for our second blog which will address that very topic. Risk Nothing. 

 

  • Plate of Food - Chicken

A Little Poultry Safety Information

Chicken is the number one species of protein consumed by Americans – we eat about 80 pounds of it per year. Outbreaks of foodborne illness have long been associated with poultry and eggs usually by undercooking it or cross-contamination of other foods by raw poultry. Recent concerns about avian or bird flu put the direct focus on our fowl food with concerns about whether this awful disease can transfer from birds to humans.

  • Plate of Food - Chicken

The Basic Principles of Food Safety

Every food establishment uses, processes, and sells food in different ways. However, the general issues and key principles of food safety remain the same, whatever the style of the operation. All food safety training programs should contain the “big 3” factors that could cause food to become unsafe. Food must be kept out of harms way from human errors, but if you don’t train food workers what they are, they won’t know why these factors are so important to your operation. The basics can make us or break us in one or maybe two food handling mistakes.

Be Aware When You Prepare – Food Prep Tips

The subject of food preparation covers some very broad, basic principles within food safety, with many steps associated with “risk” in some recipes. Certainly, preparation steps are where the most mistakes have occurred if a foodborne illness should occur. Outbreaks usually happen when more than one mistake occurs during prep, but sometimes it only takes one. Cooking is the biggest risk for raw foods, but all foods become ready-to-eat foods at some point in final preparation steps and that’s where the most care is required.

Food Gloves & Latex Allergy Education

Politicians joke about the endless stretch of rubber chicken dinners they may consume in an election year. For people with a latex allergy, such a prospect may be no laughing matter. While latex serves as an effective barrier glove material and has the best fit because of its elasticity, the risks associated should not be ignored. The solution is not simple and many options are available for operators today. It should always be mentioned that handwashing (before putting on gloves) is always the primary barrier to contamination and gloves are considered a good secondary barrier.