Cross Contamination and the Surfaces that go Unnoticed

In October, I ran across a new research study published in the Journal of Food Protection in early-September.  The article explored cross contamination in consumer kitchens during meal preparation. One of the authors was a previous SafeBites presenter, Dr. Ellen Shumaker, at North Carolina State University.  Although the setting was consumer kitchens and not the commercial kitchen many of you deal with daily, the findings were very applicable to what we often see in the foodservice setting.

The study invited 371 consumers into consumer kitchens to prepare a menu consisting of a ready -to-eat vegetable salad and ground turkey patties.  What consumers did not know was the ground turkey was inoculated with a non-pathogenic tracer organism, which allowed researchers to track cross contamination throughout the kitchen. When beginning the study, consumers believed they were simply trying new recipes, thus they were not aware of the food safety research being conducted.  At the conclusion of the meal preparation, consumers were informed of the purpose of the study and the researchers sampled specific areas of the kitchen to determine areas in which cross contamination had occurred.

The areas the researchers tested to determine if cross contamination had occurred included the counter, kitchen utensils, areas used for cleaning (such as the sink, dishcloth/sponge, faucet handle, and soap dispenses), the refrigerator handle, spice containers, and the trash can lid. Of all the areas explored, spice containers had a statistically higher concentration of their tracer organism than almost all the other areas – with the exception of the trash can lid and cutting boards.  As the authors noted in their study, few studies have reported that spice containers were a common form of cross contamination. Perhaps this is why the study caught my eye in the first place.


…it is those smaller items that are used frequently throughout the day that may go unnoticed at the end of the shift …that can cause just as much of a cross contamination issue as the work surfaces and cutting boards.


I thought this was an interesting study and really made me think of the common everyday items in our kitchens that could pose a risk for cross contamination.  For years, food safety training has included the common items that we must wash and sanitize appropriately and frequently – the work surfaces, cutting boards, knives, etc.  However, it is those smaller items that are used frequently throughout the day that may go unnoticed at the end of the shift when our staff go about their normal cleaning and sanitizing duties that can cause just as much of a cross contamination issue as the work surfaces and cutting boards. The spice containers, the stainless-steel film and foil dispensers, label dispensers, and even the Bluetooth speakers that our staff bring into the kitchen or dish areas during their shift could all pose a significant risk if not properly cleaned and sanitized.

Before we get into the rush of the holiday season, take the time to critically analyze your employees’ habits as they go throughout their day.  What are those items that we may need to include in our training that staff may overlook when cleaning and sanitizing?  Once you discover what they are, discuss these with your staff in training and/or pre-shift meetings.  Add them to your Standard Operating Procedures and be sure those small items in your kitchen don’t become a forgotten and overlooked item that becomes a big problem when it comes to cross contamination in your kitchen.

Later this month, we will be releasing our fourth and final SafeBites Webinar for the year, “A Foodservice Operators’ Guide to the Food Code”, presented by food safety specialist, Sara Kingland, who is recognized as a standardized food inspector.  If you have any topics you’d like her to address, please reach out and let me know and we will be sure she includes it in her talk.  Likewise, if you have any food safety questions, I’m are just a quick email away and am happy to help with whatever you might be wondering about.  Risk Nothing.   

The Worst Customer Complaint: Foodborne Illness

Food service managers and crew try to follow the rules of food protection.  Yet, occasionally a complaint may arise and these calls take priority over all other daily crises.  If you have been in the food service industry long enough, you may have gotten one of these.  A customer may claim, "I think your food made me ill." These words inflict instant anxiety. If it happens, here are some next steps to think about in advance of such a claim:

How Effective is Your Food Safety Training?

Basic food safety in a restaurant kitchen is not rocket science, but critically important for the crew to take the time to learn about it and for managers to set the example each day.  Customers never expect or want to see a manager, chef, or a crew member make a very visible food safety mistake, like not washing hands before food prep and gloving, or touching their face or hair while prepping or handling food.  Have we all seen it happen in our restaurant or as a customer elsewhere? Certainly.  Are you using some creativity in your current training methods to help your staff “get it” so to speak, and reflect positive behaviors regarding food safety?

Why Does Food Spoil?

Food gradually deteriorates because of a natural process of aging, just like humans. However with all foods, there are a few things we can do that have a positive effect on the shelf life and safety of our foods at the restaurant. Some preservation is done at the food manufacturing plant, some naturally, but a better understanding of the processes may help you extend that shelf life. Preservation methods and storage conditions must be designed to reduce the rate of decomposition and protect the safety, appearance and taste of our food.