Addressing Major Food Recalls in Your Business

It seems like every year we have a large-scale food recall that reminds consumers and foodservice operators about the importance of food safety. Not that we need reminded, but it certainly puts the topic in the headlines again. Last year, it was the onion recall. This year, it may very well be the Jiff peanut butter recall, of which we are in the midst of.  At the time of the publishing, we are starting to learn more about a potential hepatitis A outbreak linked to strawberries.  If you have not been impacted by either of these recalls in your personal or business life, I would be surprised.

Recalls such as these certainly serve as a reminder of the need for a solid food traceability program and a good understanding of how recalls occur in the U.S. Both of which we have discussed in the last year within these blogs, so please be sure to check out that information.

Of interesting note is the onion recall that occurred in the late-winter and spring of 2021 was due to an outbreak of Salmonella and the Jiff peanut butter recall has also been linked back to Salmonella, too. Salmonella is a key “player” in foodborne illnesses, accounting for almost a third of all food-related deaths in the U.S. To read a bit more about Salmonella, please check out our blog from May of 2021.


…be sure to communicate to any employees and customers what steps you have taken to remove the recalled product from your operation. Guests will certainly be wondering about any implications for your facility and who better to address those questions than your front-line employees. 


What do you do about food that has been recalled and how can you handle it in your operation?  The first key is to stay up-to-date on these recalls. If you have ordered the food through a major distributor, chances are the distributor will reach out and alert you about the recall if you have received product that is included in the recall.  But if you purchase food from a local supermarket, you will likely not receive notification unless the store tracks your purchases via a shopper’s club card, which is becoming more and more common in the US.

Once you determine the product you have in house is part of the recall, remove it from inventory as quickly as possible, including any of the product that might have made its way into production. Move it away from other inventory, cooking equipment, etc. and be sure to communicate with your employees that it should not be used.  Any utensils, storage containers, mixing bowls, or other equipment which may have come into contact with the product should be thoroughly cleaned and sanitized.

Once you have quarantined the product, refer to the recall noticed to determine how to best dispose of the product and be sure to do so in a safe manner. Then, be sure to communicate to any employees and customers what steps you have taken to remove the recalled product from your operation. Guests will certainly be wondering about any implications for your facility and who better to address those questions than your front-line employees.

If you haven’t already checked out our second SafeBites Webinar of 2022, Facts and Myths of Food Safety Messaging, be sure to check it out. Our presenter, Dr. Ellen Shumaker from North Carolina State University did a great job addressing discussing food safety messaging and the role of food safety culture in shaping employee and organizational behaviors.

As always, be sure to reach out if you have any questions about food safety, we are happy to help whenever we can. Risk Nothing

Foodborne Illness Myths & Facts

“It must have been something I ate.”  That’s the typical statement when a person develops some relatively minor symptoms from food.  Maybe not severe enough to go to the doctor so you choose to tough it out without medical care.  Sudden onset of flu-like symptoms such as onset of stomach cramps, diarrhea, vomiting and fever could possibly mean you are the victim of a foodborne illness.   The illness is sometimes referred to as “food poisoning”, but it’s often misdiagnosed.

Don’t Compromise: Clean and Sanitize

The subject is cleaning and sanitizing. Chefs, food service directors, managers and staff try to practice safe food-handling at every turn in the kitchen. Don’t let that effort go down the drain by slacking off on the many aspects of sanitation. That includes dish and ware-washing techniques (pots, pans, equipment), and cleaning all the areas that give us that “neat as a pin” appearance in your customers eyes. Customers seldom fail to bring that soiled silverware or glass with lipstick on it to the attention of the manager or wait staff. Improperly cleaning and sanitizing of food contact equipment does allow transmission of pathogenic microorganisms to food and ultimately our customer.

The Route to Safer Fresh Fruits and Vegetables

Although fruits and vegetables are one of the healthiest foods sources in our diet, we continue to have foodborne disease outbreaks of significance from produce, sometimes affecting large groups of people in multiple states because of their wide distribution. The CDC estimates that fresh produce now causes a huge number of foodborne illness outbreaks in the United States. Produce needs our continued food safety efforts at the restaurant level as well as at the stages in agricultural production. Occasionally, fresh fruits and vegetables can become contaminated with harmful bacteria or viruses, such as Salmonella, E. coli 0157:H7, Norovirus, and Hepatitis A. This contamination can occur at any point from the field to our table. If eaten, contaminated fruits and vegetables can cause foodborne illness.

Be Cool, Chill Out, Refrigerate Promptly!

The Cold Chain -- Keeping perishable foods at proper cold holding temperatures (between 28°F and 41°F maximum or 0°F for frozen food) from your food producers / manufacturers to your customers has to be one of our strongest links to safe food and high quality.   Sometimes that is referred to in the food industry as “maintaining the COLD CHAIN”.  Any slip ups in the cold chain, and we have a weak link.  Most all of our state food regulations require 41°F as a cold maximum, but colder is a “best practice” policy to maintain.