Addressing Major Food Recalls in Your Business

It seems like every year we have a large-scale food recall that reminds consumers and foodservice operators about the importance of food safety. Not that we need reminded, but it certainly puts the topic in the headlines again. Last year, it was the onion recall. This year, it may very well be the Jiff peanut butter recall, of which we are in the midst of.  At the time of the publishing, we are starting to learn more about a potential hepatitis A outbreak linked to strawberries.  If you have not been impacted by either of these recalls in your personal or business life, I would be surprised.

Recalls such as these certainly serve as a reminder of the need for a solid food traceability program and a good understanding of how recalls occur in the U.S. Both of which we have discussed in the last year within these blogs, so please be sure to check out that information.

Of interesting note is the onion recall that occurred in the late-winter and spring of 2021 was due to an outbreak of Salmonella and the Jiff peanut butter recall has also been linked back to Salmonella, too. Salmonella is a key “player” in foodborne illnesses, accounting for almost a third of all food-related deaths in the U.S. To read a bit more about Salmonella, please check out our blog from May of 2021.

…be sure to communicate to any employees and customers what steps you have taken to remove the recalled product from your operation. Guests will certainly be wondering about any implications for your facility and who better to address those questions than your front-line employees. 

What do you do about food that has been recalled and how can you handle it in your operation?  The first key is to stay up-to-date on these recalls. If you have ordered the food through a major distributor, chances are the distributor will reach out and alert you about the recall if you have received product that is included in the recall.  But if you purchase food from a local supermarket, you will likely not receive notification unless the store tracks your purchases via a shopper’s club card, which is becoming more and more common in the US.

Once you determine the product you have in house is part of the recall, remove it from inventory as quickly as possible, including any of the product that might have made its way into production. Move it away from other inventory, cooking equipment, etc. and be sure to communicate with your employees that it should not be used.  Any utensils, storage containers, mixing bowls, or other equipment which may have come into contact with the product should be thoroughly cleaned and sanitized.

Once you have quarantined the product, refer to the recall noticed to determine how to best dispose of the product and be sure to do so in a safe manner. Then, be sure to communicate to any employees and customers what steps you have taken to remove the recalled product from your operation. Guests will certainly be wondering about any implications for your facility and who better to address those questions than your front-line employees.

If you haven’t already checked out our second SafeBites Webinar of 2022, Facts and Myths of Food Safety Messaging, be sure to check it out. Our presenter, Dr. Ellen Shumaker from North Carolina State University did a great job addressing discussing food safety messaging and the role of food safety culture in shaping employee and organizational behaviors.

As always, be sure to reach out if you have any questions about food safety, we are happy to help whenever we can. Risk Nothing

Meat Color and Doneness: Persistent Pinking

Late in June, my family and I were able to visit the Black Hills, an area of the country in which I have not had the opportunity to spend much time.  One evening, as we dined at a local restaurant, I observed a table across the dining room sending back a dinner.  While I couldn’t hear the entire conversation and I certainly wasn’t trying to eavesdrop, it was apparent that the customer was unhappy with the cooking of their hamburger and was sending it back because it was too pink in the middle.  That immediately brought to my mind the phenomenon known as persistent pinking.  A term I became familiar with because of work done by some colleagues here at Kansas State, which they present each summer to a group of foodservice operators who join us on-campus for an in-depth week-long look at all things food safety.

Quat Binding – Why this Can Have a Disastrous Impact on Your Sanitation Program.

In June, I had the opportunity to represent FoodHandler and speak on food safety behavior for customers of Martin Bros. Distributing in Waterloo, Iowa.  One of the questions that was asked caught me a little off guard. The question was about quat binding.  It caught me off guard not because it was a bad question, but only because it was not something I had previously been asked nor had not yet been exposed to the phenomenon. However, I soon learned that in certain jurisdictions, it is resulting in changes to how sanitizing cloths are to be stored in sanitizing buckets (or not) in the foodservice industry. When I returned home from the trip, I had to dig into it to learn about what quat binding is and how it might impact foodservice operations.

Are Grades for Foodservice Inspections a Good Idea?

I generally try to stay away from controversial topics in my blog, but this is one I thought it might be interesting to discuss. Occasionally on my travels, I will come across a state or a local jurisdiction that requires foodservice inspection scores be posted in the window of the establishment.  The idea is to allow would-be customers the ability to see how the foodservice operation in which they are about to eat scored on their latest health inspection.