WWUD IF …? Common Emergency Scenarios in Foodservice Operations

It is cold outside, at least here in the Midwest! Here’s hoping the water pipes don’t freeze or the wind doesn’t blow down power lines causing us to lose electricity! What would we do if these types of emergencies were to happen? 

Having an emergency plan in place helps foodservices facing these situations, or other types of emergencies, be prepared. In our first blog for this month, we covered some of the basics in developing an emergency preparation plan. In this blog, we will review some of the action steps to take in a few “typical” emergency situations: flooding, water disruption, and fire. Hopefully your foodservice never has to respond to any of these, but just in case, it is good to have a plan ready that will provide guidance in responding. Have the plan reviewed by the local health authority to ensure it is compliant with regulations and get approval.

Flooding. Unfortunately, several parts of the country, including western Iowa, experienced multiple flooding occurrences this last spring. Broken pipes in a foodservice could also cause flooding. Obviously, suspension of operations needs to occur so that cleaning and sanitizing can take place. Local health inspection may be needed before reopening. Not all foods need to be discarded but those in contact with the flood waters and any food or supply item (such as paper goods) do. If in doubt, throw it out! Any food packed in plastic, paper, cardboard or similar materials should be discarded. Same with any food or beverage items with screw caps, snap lids, crimped/twist caps, and flip tops. Undamaged, commercially-prepared foods in all metal cans or retort pouches can be saved if labels are removed, cans are thoroughly washed and rinsed, followed by disinfecting with 1 tablespoon of regular bleach per gallon of potable water (50 to 100 ppm concentration). Relabel containers as needed with necessary information, such as expiration date. 

Water disruption is a likely emergency scenario in foodservices at some point. This can happen from natural causes or because of the actions of humans. Recent versions of the Food Code require foodservices to have a written plan addressing procedures to follow should this occur. What to do? Having disposable service ware on hand is a good preparation strategy. The biggest challenge with disruption of a potable water supply is ensuring hands are washed when and how they should be – it’s kinda hard to get hands clean with soiled water! A foodservice will want to check with local regulatory authorities as to whether alternative strategies, such as double hand sanitizing, is allowed. Or whether the foodservice can stay open IF only packaged foods are served by staff with gloved hands. If the disruption is long lasting, such as during a hurricane, potable water may be trucked in to locations. If that is the case, then a foodservice could use disposable service ware and set up a portable handwashing station. Most health agencies have guidance on how to set up these stations. 

Fires from sources outside the foodservice, or that originate inside the operation, are a potential concern. For a foodservice recovering from a fire, there are concerns with the safety of the food because of the heat, fumes from the fire, and/or toxicity from the chemicals from fire extinguishers. Food packed in cans and jars that have been close to the heat of the fire may not be safe because the high temperatures can activate food spoilage bacteria. Fumes from burning materials may permeate packaging of food items, particularly cardboard and plastic containers, which contaminates the food. And, the chemicals used to fight fires are toxic. So any exposed food should be discarded. Canned goods, equipment, utensils, and other food contact surfaces must be cleaned and sanitized before the operation re-opens. As with other response plans, check with your local health agency to see if an inspection is needed before resuming operations. 

We noted in the first blog resources that are available to use in crafting your operation’s emergency preparation plan. Being prepared is good business. Having a written emergency plan guides actions, therefore minimizing the risks from improper responses. It is recommended that an emergency kit is kept in all households (flashlight, batteries, phone list of contacts, bottled water, nonperishable food, blankets, medications, candles, matches, along with first aid and pet supplies) and that a “go bag” be ready for evacuations. Those of you traveling over the holidays may have an emergency kit kept in the car. While we certainly hope you don’t need to use these, we applaud your forward thinking and being ready. Here is hoping all of our readers have a safe and happy holiday season. Be prepared! Risk Nothing! 

Evaluating Food Safety

One of the suggestions I made in the last blog was to assess the food safety culture in your organization by observing the food handling techniques of workers. Let’s explore that some more. You can do an overall assessment or you can hone in on specific areas of the operation, such as production or cleaning practices. Remember, when the environmental health inspector visits your operation, he/she just gets a snapshot of what is going on in your operation on that particular day at that specific time. You are there nearly every day, so you have a much better understanding on what really happens in your operation.

September is Food Safety Education Month: The Culture of Food Safety

Developing a culture of food safety is important for any foodservice operation. You may be wondering--just what is a culture of food safety? Let’s start talking about it by first defining what is meant by culture. When you look culture up in the dictionary, you will see terms such as shared knowledge, beliefs, values, attitudes, and meanings; a way of life; patterns of behavior; learned behavior of a group of people; and transmitted from generation to generation. I think these descriptors provide good insight into the meaning of a culture of food safety. You can also think about where you grew up, and a vision of culture comes. For example, I grew up in rural Oklahoma, graduating in the 1970’s with a class of 24 students. My culture instilled in me an appreciation for rural life, hard work, and independence. As I grow older, I realize I haven’t changed very much from my early years, even though I have completed a PhD, lived a lot of places, and traveled throughout the world!

Produce Safety: Special Considerations

In our last blog, I talked about general produce safety. Today, I want to talk about some special products—melons, tomatoes, leafy greens, and sprouts. These are all foods that have a history of bacterial contamination leading to foodborne illness. I also want to discuss salad bars because they have some special risks.