Temperature Checks: Safeguarding Your Foodservice Business with Every Delivery
There is no mistake that for those of us in the Midwest, and much of the US, we are in the middle of summer, when the temperatures swell to the high-90s and low-100s. Along with the sweltering heat, comes a reminder about the importance of keeping cold food cold in our operations. Especially as we look at those deliveries that are coming into our operations each week. This receiving process might seem like a routine task, but it plays a vital role in preventing foodborne illnesses and ensuring the overall quality of food served to customers.
Upon receiving a cold food delivery, it is essential to inspect the temperature of each product. Use a calibrated food thermometer to measure the temperature of items such as dairy, meat, poultry, and seafood. Cold foods should be maintained at or below 41°F (5°C) to prevent growth of pathogens. If any items are above this temperature, they should be rejected to avoid potential contamination.
Not only should you be sure your staff check the temperature of the food as it arrives, but they should do so in the proper manner, so it is not contaminated in the process.
- For meat, fish, and poultry, the probe of the thermometer should be inserted directly into the thickest part of the food. For many products, but not all, this usually means the center.
- Live shellfish can be received at an air temperature of 45°F (7°C) and an internal temperature no greater than 50°F (10°C). But it should be cooled to 41°F (5°C) or below within four hours of receiving.
- For any vacuum-packed food or food that is packaged using modified atmosphere packaging (MAP), the thermometer should be inserted between the two packages, or if the package will allow it, it can be folded around the thermometer probe. For some items, for example, bacon that may have two vacuum sealed packaged per box, staff will need to open the case in order to take the temperature properly. Be sure not to puncture the package while taking the temperature.
- Milk and eggs can be received at an air temperature of 45°F (7°C) or lower, but just like shellfish, should be refrigerated at or below 41°F (5°C) upon receiving.
- Frozen foods should all be frozen solid. Look for signs of thawing and refreezing, such as ice crystals in the box, fluids or water stains on the case, or frozen liquids on or in the packages.
If the food you are receiving does not meet the above criteria, reject it and send it back. Make sure staff who inspect these items are empowered to do so. Rejecting any delivery can leave your operation short on supplies; however, be sure the employee who rejects a delivery is not blamed by staff for being the cause of the problem. Remember, if you have a true food safety culture, nothing is so important that it cannot be done safely.
… when food is delivered at the correct temperature, not only does it ensure a safe project, it preserves its taste, texture, and nutritional value.
Temperature checks also help maintain the quality of the food. When food is delivered at the correct temperature, not only does it ensure a safe project, it preserves its taste, texture, and nutritional value. For instance, if ice cream is delivered above freezing temperature, it may refreeze in the freezer, resulting in an undesirable texture. Similarly, meat and poultry products that are not kept at the right temperature leads to waste and loss of profit. Ensuring that food is delivered at the correct temperature helps maintain the quality and extends the shelf life of the products.
When customers trust that a restaurant or foodservice operation prioritizes safety and quality, they are more likely to return and recommend the establishment to others. Regular temperature checks of deliveries help build this trust, as customers can be confident they are consuming safe and high-quality food. This simple yet effective step can prevent foodborne illnesses, reduce waste, minimize financial losses, and enhance customer satisfaction. Risk Nothing.
Developing Good Food Safety Habits
Good habits and habit development are something that has fascinated me for several years. If you’ve attended any the training programs or presentations that my colleagues and I have conducted through our Center for Food Safety in Child Nutrition Programs, you’ve likely heard me opine about the importance of habits and how habits are created. Many times, in foodservice operations we wonder why our staff don’t follow the food safety practices we have established in our operation. Perhaps they don’t wash their hands when they are required, perhaps they just don’t use the proper method of handwashing, or perhaps we find that they don’t complete our HACCP logs as often as our program dictates should occur. And while we can stomp our feet and say “it is their job, they should just do it”, it really isn’t that simple. We can’t order people to change, although if we could, business and human resources would be so much simpler.
Getting Your Playbook for Food Safety Organized
As anyone who has ever worked in a foodservice operation knows, from the time food is received in your establishment to the time it is served to your customers, following proper food safety practices is crucial. What many don’t often think about is this time really should extend from the time the manager places their orders with their suppliers (including which purveyors you utilize), through the time the food is consumed – even if that consumption occurs off your premises and days after the original order was picked up by the guest. This is something that has certainly been highlighted by the pandemic as customers across the nation are utilizing take-out, curbside to go, and third-party delivery options more so now than ever before.
Getting Started with Building the Infrastructure
Hopefully in our first January blog, we convinced you of the importance of establishing an infrastructure within your operation to support a safe food culture. So, how does one go about doing this? Well, like any major project, break it into small bites. In our opinion, having a written guide for employees that documents expectations related to food safety basics of employee health and hygiene, temperature controls, and cleaning and sanitizing is the first step. Having this documentation serves as a reference for training and helps fulfill the mission of most foodservice operators which is to serve safe, quality food.
Food Safety Resolutions for the New Year
Finally, 2020 is in our rearview mirror and we can all turn the page to 2021! Resolutions for the new year might be more of the same from prior years (lose weight, exercise more, less screen time, etc.) OR you may have identified new practices to implement in your operation. If the latter, likely goals included some practices related to food safety – especially given the turmoil of 2020 and heightened concern by customers. It is our philosophy that attention to safe food handling practices is a win-win for any operation because of the direct relationship between food safety and food quality, which in turn leads to customer satisfaction. This past year has also demonstrated that attention to safety can affect the bottom line. Thus, the topic of our first SafeBites webinar for 2021 is on the topic of the return on investment of food safety, it is scheduled for January 20, so register now and please plan to attend.
