Mitigating Risk in the Overall Food Safety System
In the 1990s, when I took my first food safety class, we learned about a new system called HACCP. Ok, maybe it wasn’t that new, but it sure seemed new at the time. My memory has certainly faded since that class in 1997, but I do recall our discussion in the class about how HACCP would become the norm for all foodservice establishments in the future. Fast forward almost 25 years and the only foodservice operation mandated to have a HACCP program is school foodservice – certainly not the widespread adoption that we thought might come about.
While HACCP is not required in all foodservice operations, the main idea behind HACCP is to manage and mitigate risks that you have specific to your foodservice operation. Essentially, it uses the risks we might foresee to help guide our decisions in producing food to protect public health. In other words, we implement mitigation strategies where necessary to keep food safe. A sushi restaurant will have different mitigation strategies than a fast-food operation, and both will have different strategies than a school foodservice, which mostly uses assembly-serve production. So, while HACCP isn’t nearly as widespread as we thought it might be in the 1990s, some of the most integral parts to the HACCP system have been adopted in many organizations, such as risk analysis and mitigation.
A key element the inspector is looking for is active managerial control, where the food service manager is attempting to prevent the risk of foodborne illness, rather than just reacting to it when an employee, or the inspector, points it out.
The use of a risk analysis framework is not only seen in our operations, but the science-based underpinning of risk analysis is what has driven our food safety system. Look no further than the FDA Food Code and the importance of risk factors on driving inspection standards. You will likely notice some of the key items your inspector looks for during your most recent inspection have likely changed from what they were four or five years ago. Recent inspections tend to focus on five key areas, which if you have read this blog before you have likely heard us mention. These are,
- Food from unsafe sources,
- Inadequate cooking,
- Improper holding temperatures,
- Contaminated equipment, and
- Poor personal hygiene.
Another key element the inspector is looking for is active managerial control, where the food service manager is attempting to prevent the risk of foodborne illness, rather than just reacting to it when an employee, or the inspector, points it out. Active managerial control can take many forms, and we will discuss more of these in our first blog in November.
Our next SafeBites Webinar is quickly approaching and is scheduled for November 17 at 1:00 pm. Please pencil it in and plan to join us. If you have any topics for upcoming SafeBites webinars, please feel free to reach out, I am always looking for topics of interest to those who attend. In the meantime, have a safe Halloween. Risk Nothing.
Developing Good Food Safety Habits
Good habits and habit development are something that has fascinated me for several years. If you’ve attended any the training programs or presentations that my colleagues and I have conducted through our Center for Food Safety in Child Nutrition Programs, you’ve likely heard me opine about the importance of habits and how habits are created. Many times, in foodservice operations we wonder why our staff don’t follow the food safety practices we have established in our operation. Perhaps they don’t wash their hands when they are required, perhaps they just don’t use the proper method of handwashing, or perhaps we find that they don’t complete our HACCP logs as often as our program dictates should occur. And while we can stomp our feet and say “it is their job, they should just do it”, it really isn’t that simple. We can’t order people to change, although if we could, business and human resources would be so much simpler.
Getting Your Playbook for Food Safety Organized
As anyone who has ever worked in a foodservice operation knows, from the time food is received in your establishment to the time it is served to your customers, following proper food safety practices is crucial. What many don’t often think about is this time really should extend from the time the manager places their orders with their suppliers (including which purveyors you utilize), through the time the food is consumed – even if that consumption occurs off your premises and days after the original order was picked up by the guest. This is something that has certainly been highlighted by the pandemic as customers across the nation are utilizing take-out, curbside to go, and third-party delivery options more so now than ever before.
Getting Started with Building the Infrastructure
Hopefully in our first January blog, we convinced you of the importance of establishing an infrastructure within your operation to support a safe food culture. So, how does one go about doing this? Well, like any major project, break it into small bites. In our opinion, having a written guide for employees that documents expectations related to food safety basics of employee health and hygiene, temperature controls, and cleaning and sanitizing is the first step. Having this documentation serves as a reference for training and helps fulfill the mission of most foodservice operators which is to serve safe, quality food.
Food Safety Resolutions for the New Year
Finally, 2020 is in our rearview mirror and we can all turn the page to 2021! Resolutions for the new year might be more of the same from prior years (lose weight, exercise more, less screen time, etc.) OR you may have identified new practices to implement in your operation. If the latter, likely goals included some practices related to food safety – especially given the turmoil of 2020 and heightened concern by customers. It is our philosophy that attention to safe food handling practices is a win-win for any operation because of the direct relationship between food safety and food quality, which in turn leads to customer satisfaction. This past year has also demonstrated that attention to safety can affect the bottom line. Thus, the topic of our first SafeBites webinar for 2021 is on the topic of the return on investment of food safety, it is scheduled for January 20, so register now and please plan to attend.
