WWUD IF …? Common Emergency Scenarios in Foodservice Operations

It is cold outside, at least here in the Midwest! Here’s hoping the water pipes don’t freeze or the wind doesn’t blow down power lines causing us to lose electricity! What would we do if these types of emergencies were to happen? 

Having an emergency plan in place helps foodservices facing these situations, or other types of emergencies, be prepared. In our first blog for this month, we covered some of the basics in developing an emergency preparation plan. In this blog, we will review some of the action steps to take in a few “typical” emergency situations: flooding, water disruption, and fire. Hopefully your foodservice never has to respond to any of these, but just in case, it is good to have a plan ready that will provide guidance in responding. Have the plan reviewed by the local health authority to ensure it is compliant with regulations and get approval.

Flooding. Unfortunately, several parts of the country, including western Iowa, experienced multiple flooding occurrences this last spring. Broken pipes in a foodservice could also cause flooding. Obviously, suspension of operations needs to occur so that cleaning and sanitizing can take place. Local health inspection may be needed before reopening. Not all foods need to be discarded but those in contact with the flood waters and any food or supply item (such as paper goods) do. If in doubt, throw it out! Any food packed in plastic, paper, cardboard or similar materials should be discarded. Same with any food or beverage items with screw caps, snap lids, crimped/twist caps, and flip tops. Undamaged, commercially-prepared foods in all metal cans or retort pouches can be saved if labels are removed, cans are thoroughly washed and rinsed, followed by disinfecting with 1 tablespoon of regular bleach per gallon of potable water (50 to 100 ppm concentration). Relabel containers as needed with necessary information, such as expiration date. 

Water disruption is a likely emergency scenario in foodservices at some point. This can happen from natural causes or because of the actions of humans. Recent versions of the Food Code require foodservices to have a written plan addressing procedures to follow should this occur. What to do? Having disposable service ware on hand is a good preparation strategy. The biggest challenge with disruption of a potable water supply is ensuring hands are washed when and how they should be – it’s kinda hard to get hands clean with soiled water! A foodservice will want to check with local regulatory authorities as to whether alternative strategies, such as double hand sanitizing, is allowed. Or whether the foodservice can stay open IF only packaged foods are served by staff with gloved hands. If the disruption is long lasting, such as during a hurricane, potable water may be trucked in to locations. If that is the case, then a foodservice could use disposable service ware and set up a portable handwashing station. Most health agencies have guidance on how to set up these stations. 

Fires from sources outside the foodservice, or that originate inside the operation, are a potential concern. For a foodservice recovering from a fire, there are concerns with the safety of the food because of the heat, fumes from the fire, and/or toxicity from the chemicals from fire extinguishers. Food packed in cans and jars that have been close to the heat of the fire may not be safe because the high temperatures can activate food spoilage bacteria. Fumes from burning materials may permeate packaging of food items, particularly cardboard and plastic containers, which contaminates the food. And, the chemicals used to fight fires are toxic. So any exposed food should be discarded. Canned goods, equipment, utensils, and other food contact surfaces must be cleaned and sanitized before the operation re-opens. As with other response plans, check with your local health agency to see if an inspection is needed before resuming operations. 

We noted in the first blog resources that are available to use in crafting your operation’s emergency preparation plan. Being prepared is good business. Having a written emergency plan guides actions, therefore minimizing the risks from improper responses. It is recommended that an emergency kit is kept in all households (flashlight, batteries, phone list of contacts, bottled water, nonperishable food, blankets, medications, candles, matches, along with first aid and pet supplies) and that a “go bag” be ready for evacuations. Those of you traveling over the holidays may have an emergency kit kept in the car. While we certainly hope you don’t need to use these, we applaud your forward thinking and being ready. Here is hoping all of our readers have a safe and happy holiday season. Be prepared! Risk Nothing! 

Meat Color and Doneness: Persistent Pinking

Late in June, my family and I were able to visit the Black Hills, an area of the country in which I have not had the opportunity to spend much time.  One evening, as we dined at a local restaurant, I observed a table across the dining room sending back a dinner.  While I couldn’t hear the entire conversation and I certainly wasn’t trying to eavesdrop, it was apparent that the customer was unhappy with the cooking of their hamburger and was sending it back because it was too pink in the middle.  That immediately brought to my mind the phenomenon known as persistent pinking.  A term I became familiar with because of work done by some colleagues here at Kansas State, which they present each summer to a group of foodservice operators who join us on-campus for an in-depth week-long look at all things food safety.

Quat Binding – Why this Can Have a Disastrous Impact on Your Sanitation Program.

In June, I had the opportunity to represent FoodHandler and speak on food safety behavior for customers of Martin Bros. Distributing in Waterloo, Iowa.  One of the questions that was asked caught me a little off guard. The question was about quat binding.  It caught me off guard not because it was a bad question, but only because it was not something I had previously been asked nor had not yet been exposed to the phenomenon. However, I soon learned that in certain jurisdictions, it is resulting in changes to how sanitizing cloths are to be stored in sanitizing buckets (or not) in the foodservice industry. When I returned home from the trip, I had to dig into it to learn about what quat binding is and how it might impact foodservice operations.

Are Grades for Foodservice Inspections a Good Idea?

I generally try to stay away from controversial topics in my blog, but this is one I thought it might be interesting to discuss. Occasionally on my travels, I will come across a state or a local jurisdiction that requires foodservice inspection scores be posted in the window of the establishment.  The idea is to allow would-be customers the ability to see how the foodservice operation in which they are about to eat scored on their latest health inspection.