What Do Your Guests see? A Front of House Checklist to Ensure Quality and Safety of Food

Hi Everyone! Here it is September already – Food Safety Education Month!  Where did the summer go????

As you may recall from the first blog posted in August, we talked about how Risk-Based Inspections are the new normal for most regulatory health authorities and the importance of day-to-day oversight to prevent foodborne illness and ensure quality of food served. In our opinion every staff member in the foodservice operation has a role to play in keeping food safe and meeting quality standards.

Being big believers in checklists, we created a 21-point checklist (see second August blog) to help address key risk factors in the back of the house–time and temperature controls, food from approved sources, cleaning and sanitizing, and of course, employee health and hygiene.

As promised, here is a checklist focused on activities that occur in the front of the house. We advise that before doors open each day (or before each meal period), a “walk about” be conducted to see what your customers will see. This task can (and should) be rotated among staff members.  (Of course, supervisor still need to monitor practices throughout the operation to be sure policies and procedures are followed.) For any item that receives a “No”, corrective actions should be noted indicating changes made to meet the standard. Whoever has the assignment for the day, signs their name. This checklist has 28 items focused on staff and the facilities (think of these as people and place). Of course, you can modify this checklist to address specifics for your operation. But the key is to raise awareness that the responsibility for safe food belongs to everyone, and to train the eyes of staffers to recognize needed areas of improvement!

Risk Nothing!

Welcome to National Food Safety Education Month!

In September of each year, we not only have the opportunity to celebrate Labor Day, but we also welcome National Food Safety Education Month! It is this time of the year when it is important to remember that Foodborne illnesses are still a major concern in the United States, although I am guessing many Americans don’t think about the safety of the food they eat as they go throughout their daily lives.  The statistics show one in every six Americans will suffer from a foodborne illness each year, for a total of about 48 million cases each year.

Protecting Fresh Produce Post-Harvest, Integral to Safe Food

During the height of the summer, at least in the Midwest, farmers markets are in full swing and fresh produce is plentiful. Every backyard gardener is reaping the benefits of their work, with bountiful harvests of tomatoes and cucumbers. Everyone seems to have a neighbor who is trying to pawn off his or her over-production of cucumbers or summer squash during this time of year.  When picking up that produce at the farmer’s market or from your neighbor down the street, have you ever given any thought to the microbial safety of it?  Honestly, even in my position, it certainly is NOT the first thing that comes to my mind.  But, earlier this month, I came across a news story out of Wisconsin discussing a Salmonella outbreak associated with shelled peas sold at a local farmers market. Who would have thought shelled peas would be impacted?  The story noted, and it served as a great reminder, that most outbreaks associated with Salmonella in produce are due to mistakes made in handling or transportation of produce after harvesting.

Properly Cleaning and Sanitizing: The Right Chemical Mix to Maintain Ultimate Effectiveness

A few weeks ago, my family and I had the pleasure of setting sail on a cruise vacation. It is truly one of the only ways that I find that I am able to unplug from work and relax for a small spell. However, as I walked around the ship in our post-COVID world, I couldn’t help but admire all the extra cleaning steps the staff were undertaking to keep us all as safe as possible while in the middle of the ocean with 3,000 other vacationers. All of this cleaning and sanitizing had me thinking about how we each clean and sanitize our own operations and which chemicals we chose to use.