Turn your Health Inspector into your Food Safety Ally
For many foodservice operators, keeping up with evolving regulations can feel like chasing a moving target. According to Datassential’s 2025 Midyear Trends Preview Report, more than half of operators (53%) say new food safety regulations are often difficult to understand and implement. That number reflects a reality most in the industry know well: regulations are essential, but they can be complex, time-consuming, and sometimes confusing.
On top of that, most operators agree that managing food safety and maintaining compliance are not only important but also challenging. Between balancing labor shortages, inflationary costs, and escalating consumer demands for speed and innovation, food safety may not always get the time and attention it deserves.
The truth is that food safety should be a constant priority in your operation. I was reminded of this during our late-August food safety inspection for our campus dining operation, which we run as part of a class. Overall, the inspection went well, but it also reinforced the importance of using your health inspector as a resource. As instructors, we were juggling the start of a new semester and preparing for students to flood through the doors. Amid that chaos, it would have been easy to let our food safety plan and procedures slip into the background.
In years past, the inspector was viewed more as an antagonist than an ally. Inspectors themselves have tried to change that perception in the last decade or more. Our interactions with our inspector when they arrived at our facility helped to remind me of this. I believe that inspectors are one of the most underutilized resources available to every operator.
It’s easy to see health inspectors as adversaries; they show up unannounced with their clipboards, or more commonly now, their iPad in hand, ready to cast judgment. And of course, they are there to look for things you and your employees have done wrong. But inspectors aren’t just there to catch problems. At their core, inspectors are public health professionals, trained to help protect communities and prevent foodborne illness. When operators start to view them as partners rather than obstacles, the relationship can shift. Your inspector can become a trusted advisor who helps you navigate regulations, identify risks before they become violations, and build a stronger food safety culture within your business.
With 53% of operators noting regulations are hard to understand, inspectors can help translate that code language into practical advice for you and your employees. If you’re unclear about a new requirement, reach out and ask your inspector for clarification. Engage them in dialogue now so you have a better, more trusting relationship when it comes time for your next inspection.
Regulations are written broadly, but every operation is unique. Whether you run a high-volume quick-service restaurant, a grocery deli, or a school foodservice, inspectors can help tailor compliance strategies to your operation.
Instead of waiting for a formal inspection to identify problems, schedule a consultation or ask questions during routine visits. Many inspectors are happy to point out potential issues and suggest fixes before they become violations that affect your record.
…When inspectors see operators taking initiative, asking questions, and striving for improvement, it sets a positive tone…
This trust can make future inspections smoother and may even create some flexibility when minor issues arise.
If you’re ready to turn your inspector into an ally, here are a few practical steps:
- Shift Your Mindset: Instead of dreading inspections, view them as an opportunity to learn and improve.
- Ask Questions: Don’t be afraid to ask why a regulation exists or how you can best apply it in your operation. Curiosity demonstrates engagement.
- Request Resources: Many health departments provide handouts, checklists, or sample policies you can adapt for your operation.
- Be transparent: If you’re struggling with a requirement, say so. Inspectors appreciate honesty and are more likely to work with you toward a solution.
- Follow Up: If your inspector suggests changes, implement them quickly and share your progress. This shows commitment to food safety.
Foodborne illness outbreaks can devastate a business, not just financially but reputationally. While compliance may feel like another box to check, strong food safety practices protect both your guests and your brand. By using your health inspector as a resource, you gain an extra set of eyes, a deeper understanding of the rules, and a partner in keeping your operation safe.
From an operator’s perspective, commercial refrigerators were more reliably able to maintain 41°F than exactly 40°F. Thus, it is easier for facilities to consistently meet and monitor 41°F. Similarly, hot-holding equipment like steam tables often stabilizes at a holding temperature of 135°F, whereas 140°F is more difficult to achieve.
Thus, the adjustment to the TDA we know today was made because of increased knowledge of pathogen growth, while trying to make the code more practical for foodservice operators to comply with, while not compromising public health.
Understanding and respecting the TDZ is one of the most important responsibilities in foodservice. Make temperature control a daily habit, build a culture of food safety, and invest in the right tools and training to ensure that your operation stays safe, compliant, and trusted. Risk Nothing.
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Food Safety Resolutions for the New Year
Finally, 2020 is in our rearview mirror and we can all turn the page to 2021! Resolutions for the new year might be more of the same from prior years (lose weight, exercise more, less screen time, etc.) OR you may have identified new practices to implement in your operation. If the latter, likely goals included some practices related to food safety – especially given the turmoil of 2020 and heightened concern by customers. It is our philosophy that attention to safe food handling practices is a win-win for any operation because of the direct relationship between food safety and food quality, which in turn leads to customer satisfaction. This past year has also demonstrated that attention to safety can affect the bottom line. Thus, the topic of our first SafeBites webinar for 2021 is on the topic of the return on investment of food safety, it is scheduled for January 20, so register now and please plan to attend.
To Toss or Not to Toss? That is the question.
Our first blog for the month emphasized the basic safe food practices needed to keep you and your guests healthy (and happy!), especially during these times of COVID. The impact of foodborne illness can range from an uncomfortable few days to hospitalization or death. Foodborne illness IS preventable and the steps taken to keep food safe also maintain quality of food, and ultimately profitability. Think of attention to food safety as part of quality control and a win-win business strategy. Knowledge about food safety can be helpful when controlling costs as making wise decisions when determining the fate of unserved food can affect the bottom line.
Holiday Food Safety Controls
In case you have not noticed - the holidays are here! We have seen store decorations up since mid-September and early bird deals advertised for several weeks, stretching the typical Black Friday deals throughout the month as retailers strive to ensure market share, while following increasingly stringent mandates for physical distancing
Proper Cooling: Your Food-Safe Culture Demands It
Last week, we had a great webinar presented by Dr. Paola Paez from the Center for Food Safety in Child Nutrition Programs at Kansas State University. If you were not able to join us, please feel free to go back and review the webinar to learn some valuable ways in which you can implement safe cooling practices in your foodservice operation.
