Evaluating Food Safety
One of the suggestions I made in the last blog was to assess the food safety culture in your organization by observing the food handling techniques of workers. Let’s explore that some more. You can do an overall assessment or you can hone in on specific areas of the operation, such as production or cleaning practices. Remember, when the environmental health inspector visits your operation, he/she just gets a snapshot of what is going on in your operation on that particular day at that specific time. You are there nearly every day, so you have a much better understanding on what really happens in your operation.
For our purposes today, let’s focus on the practice of glove use because we know how important the correct use of gloves are for food safety (and because we sell gloves!). Here are some points of observation you might include in your assessment: glove availability, when to wear gloves, and how to wear gloves. In response to these questions, answer yes or no to what you are generally observing.
Glove Availability
- Do we have a variety of sizes of gloves to fit employees?
- Are gloves located conveniently to where they are needed for use? For example, do you have them in the salad preparation area and in the serving area. Remember, part of creating a culture is having necessary tools readily available!
- Do you have the proper type of glove for specific uses? For example, you may want to provide nitrile gloves in the salad prep area where workers need dexterity, and you may provide poly gloves in the serving area where they need to be changed often and tasks involving fine motor skills are not needed. Having different types of gloves can help in controlling costs too!
When to Wear Gloves
- Are employees wearing gloves when handling foods (ready-to-eat) for which bare hand contact is not allowed?
- Are employees changing gloves between tasks? Remember, coaching on how to set up work areas to minimize changes in tasks may be needed –even opening a refrigerator door during sandwich production is considered a different task. Helping staff strategize team work helps in instilling a food safety culture.
- Are employees wearing gloves over bandages? Not only is this protection from a YUCK factor and avoids physical contamination of food, because who wants a band aid in their salad, but it provides an additional barrier from pathogens in open cuts and sores.
How to Wear Gloves
- Are employees washing their hands properly before putting on gloves?
- Are employees putting on gloves correctly?
- Are employees using any techniques that might contaminate gloves? For example, handling any part of the glove except the cuff; pulling out more than one glove at a time; dropping the glove or box on the floor. The oneSAFE dispensing system from FoodHandler helps control contamination of gloves and avoids glove waste when having to toss those gloves that fall on the floor.
After you have completed your assessment of employee food handling techniques, reflect on what you observed. Think about how you can make a difference and improve the food safety culture. Ask yourself:
- Do you provide new employees with information about why, when, and how to use gloves in orientation? Research shows, and it is really fundamental human nature, that people are more inclined to follow rules for which they understand the reasons.
- Do you provide on-going training to employees on food safety?
- Do you observe employees doing their jobs, noting practices they do well and ones that need improvement?
- Do you provide employees feedback on their food handling practices – both good practices and those needing change?
- Do you serve as a role model for how practices should be done?
- Are employees empowered to work together and provide reminders to fellow staff if they see an incorrect practice?
We encourage you to go through this checklist and consider how well you and your employees are doing. Each month you could identify a different area for review. Your goal should be to strive for continuous improvement in the food handling practices in your foodservice operation. Risk Nothing!
We would love to hear back from you! Please send any questions or comments to us at FoodSafety@FoodHandler.com
Getting Started with Building the Infrastructure
Hopefully in our first January blog, we convinced you of the importance of establishing an infrastructure within your operation to support a safe food culture. So, how does one go about doing this? Well, like any major project, break it into small bites. In our opinion, having a written guide for employees that documents expectations related to food safety basics of employee health and hygiene, temperature controls, and cleaning and sanitizing is the first step. Having this documentation serves as a reference for training and helps fulfill the mission of most foodservice operators which is to serve safe, quality food.
Food Safety Resolutions for the New Year
Finally, 2020 is in our rearview mirror and we can all turn the page to 2021! Resolutions for the new year might be more of the same from prior years (lose weight, exercise more, less screen time, etc.) OR you may have identified new practices to implement in your operation. If the latter, likely goals included some practices related to food safety – especially given the turmoil of 2020 and heightened concern by customers. It is our philosophy that attention to safe food handling practices is a win-win for any operation because of the direct relationship between food safety and food quality, which in turn leads to customer satisfaction. This past year has also demonstrated that attention to safety can affect the bottom line. Thus, the topic of our first SafeBites webinar for 2021 is on the topic of the return on investment of food safety, it is scheduled for January 20, so register now and please plan to attend.
To Toss or Not to Toss? That is the question.
Our first blog for the month emphasized the basic safe food practices needed to keep you and your guests healthy (and happy!), especially during these times of COVID. The impact of foodborne illness can range from an uncomfortable few days to hospitalization or death. Foodborne illness IS preventable and the steps taken to keep food safe also maintain quality of food, and ultimately profitability. Think of attention to food safety as part of quality control and a win-win business strategy. Knowledge about food safety can be helpful when controlling costs as making wise decisions when determining the fate of unserved food can affect the bottom line.
Holiday Food Safety Controls
In case you have not noticed - the holidays are here! We have seen store decorations up since mid-September and early bird deals advertised for several weeks, stretching the typical Black Friday deals throughout the month as retailers strive to ensure market share, while following increasingly stringent mandates for physical distancing