Resolve to Protect: Why This Year’s #1 Priority Should Be Food Safety
The new year presents foodservice managers with a wonderful opportunity to reset, refocus, and recommit to what matters most: protecting the health of every student, guest, patient, resident, or customer who dines in their establishment. As a manager or owner, there’s no better time than now to evaluate your food safety culture and strengthen your team’s dedication to safe food handling practices.
Food safety culture goes beyond simply following health codes or passing inspections. It’s the collective attitudes, beliefs, and behaviors that your entire team shares about food safety. When food safety is truly embedded in your establishment’s culture, it becomes automatic. It is not just something employees do because they were told to do so, but because they understand how important it is to everyone: owners, managers, and their fellow employees.
A strong food safety culture protects your customers, safeguards your reputation, reduces liability, and creates a professional environment where employees take pride in their work. A strong food safety culture forces managers to lead by example. I often use the example of handwashing. If managers continually remind employees to wash their hands, but they themselves don’t wash their hands when they first step into the kitchen, they have shown employees that food safety isn’t a priority. They are not leading by example! When managers lead by example and prioritize food safety, the entire team follows suit.
Before you can recommit, you need to honestly assess your current food safety culture. Ask yourself these questions:
- Do you have established SOPs that address basic food safety operations?
- Do employees consistently wash their hands at proper times, or do they take shortcuts when they think no one is watching?
- Are temperature logs completed accurately and on time, or filled in hastily at the end of shifts?
- When someone identifies a food safety concern, do they feel comfortable speaking up?
Are these the only questions you should ask yourself to ensure you have a food-safe culture? Certainly not! But the answers to these questions will help to determine whether food safety is prioritized in your operation or merely treated as a box-checking exercise. Remember, this assessment isn’t about finding all the faults of your business. It is about identifying opportunities for growth in your food safety culture and programs.
…this assessment isn’t about finding all the faults of your business…it’s about identifying opportunities for growth in your food safety culture and programs…
Whatever goals you establish, write them down and share them with your entire team, not just the management team. Then, revisit them quarterly to track progress. Post visual reminders throughout your kitchen. Integrate food safety discussions into every staff meeting. Consider appointing food safety champions among your team who can help maintain standards and mentor newer employees.
As a manager, you set the tone for food safety culture. Your team watches everything you do. If you skip handwashing, ignore temperature checks, or make excuses for cutting corners during busy periods, your employees will mirror these behaviors regardless of what your training materials say.
Recommit to being the food safety leader your establishment needs. Stay engaged with your food safety program, observe employee behaviors, and provide immediate, constructive, and positive feedback.
At FoodHandler, we are re-committing ourselves to help you maintain and strengthen your food safety program, too! For the last several years, FoodHandler has sponsored quarterly webinars with our food safety experts to help you stay informed. This year, we are upping the ante and bringing you six webinars to help you keep your food safety programs top of mind! Check out our upcoming SafeBites Food Safety Webinars, all to bring you the most current information about food safety.. Risk Nothing.
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Developing Good Food Safety Habits
Good habits and habit development are something that has fascinated me for several years. If you’ve attended any the training programs or presentations that my colleagues and I have conducted through our Center for Food Safety in Child Nutrition Programs, you’ve likely heard me opine about the importance of habits and how habits are created. Many times, in foodservice operations we wonder why our staff don’t follow the food safety practices we have established in our operation. Perhaps they don’t wash their hands when they are required, perhaps they just don’t use the proper method of handwashing, or perhaps we find that they don’t complete our HACCP logs as often as our program dictates should occur. And while we can stomp our feet and say “it is their job, they should just do it”, it really isn’t that simple. We can’t order people to change, although if we could, business and human resources would be so much simpler.
