Proper Cooling: Your Food-Safe Culture Demands It

Last week, we had a great webinar presented by Dr. Paola Paez from the Center for Food Safety in Child Nutrition Programs at Kansas State University.  If you were not able to join us, please feel free to go back and review the webinar to learn some valuable ways in which you can implement safe cooling practices in your foodservice operation.

In a perfect world, if any amount of cooling of food products within your operation was done, there would be a blast chiller.  Blast chillers are designed to expel hot air from the environment, whereas a regular cooler is only equipped to keep cold air, cold.  But, they are an expensive investment (estimate of $5,500 – $10,000 for counter model!) and once you invest in one, you still must find physical space and a workable location in the operation. So, we know it isn’t always feasible financially, especially in the middle of a global pandemic which has impacted our industry so profoundly.  As we noted in our last blog and was discussed by Dr. Paez in her presentation, correct cooling procedures don’t have to be difficult or expensive, but make sure the practices identified for your operation work for you and your staff, both in terms of the usability of the methods to making sure the method chosen cools products effectively.  Moreover, be sure to communicate and train staff accordingly.

 …together we keep OUR food and OUR customers safe. Together we implement and follow safe cooling practices. Together we excel.

We so often find that managers and supervisors go through the process of training staff on the correct way to cool food, but if the importance of the practice isn’t internalized and that practice isn’t enforced by managers, why would employees continue to do it?  As managers, demonstrate the importance of correct cooling to your employees by developing the proper infrastructure to support it, including the use of written standard operating procedures and/or logs to document that cooling practices have met Food Code standards. Yes, we know, this is easier said than done, and we realize all the demands that are placed on a foodservice manager.  This is why we stress the importance of developing that food safety culture in your organization – so it isn’t all on your shoulders as a manager.  Cooling, as well as other food safety practices, should be ingrained in the life of the operation with every employee being accountable, and providing oversight, that safe practices are followed.

There are templates readily available to use in creating a standard operating procedure for cooling, so you don’t need to start from scratch. Iowa State University Extension has SOPs throughout the flow of food that can be customized to your operation (for instance, you can modify to reflect operational specifics or add the organizational logo). These were developed for different sectors of the foodservice world: child care; assisted living; restaurants; and schools. There are also cooling logs that can help document that Food Code standards were met in during the two-stage cooling process.

Yes, the manager has responsibilities and is the leader of the operation, but once that safe food culture is ingrained in every employee, it becomes a team effort – ‘we’ instead of ‘me/I’, ‘us’ instead of ‘them’ – together, we keep OUR food and OUR customers safe. Together, we implement and follow safe cooling practices. Together, we excel. Risk Nothing.

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Getting Started with Building the Infrastructure

Hopefully in our first January blog, we convinced you of the importance of establishing an infrastructure within your operation to support a safe food culture. So, how does one go about doing this? Well, like any major project, break it into small bites. In our opinion, having a written guide for employees that documents expectations related to food safety basics of employee health and hygiene, temperature controls, and cleaning and sanitizing is the first step. Having this documentation serves as a reference for training and helps fulfill the mission of most foodservice operators which is to serve safe, quality food.

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Food Safety Resolutions for the New Year

Finally, 2020 is in our rearview mirror and we can all turn the page to 2021! Resolutions for the new year might be more of the same from prior years (lose weight, exercise more, less screen time, etc.) OR you may have identified new practices to implement in your operation. If the latter, likely goals included some practices related to food safety – especially given the turmoil of 2020 and heightened concern by customers. It is our philosophy that attention to safe food handling practices is a win-win for any operation because of the direct relationship between food safety and food quality, which in turn leads to customer satisfaction. This past year has also demonstrated that attention to safety can affect the bottom line. Thus, the topic of our first SafeBites webinar for 2021 is on the topic of the return on investment of food safety, it is scheduled for January 20, so register now and please plan to attend.

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To Toss or Not to Toss? That is the question.

Our first blog for the month emphasized the basic safe food practices needed to keep you and your guests healthy (and happy!), especially during these times of COVID. The impact of foodborne illness can range from an uncomfortable few days to hospitalization or death. Foodborne illness IS preventable and the steps taken to keep food safe also maintain quality of food, and ultimately profitability. Think of attention to food safety as part of quality control and a win-win business strategy. Knowledge about food safety can be helpful when controlling costs as making wise decisions when determining the fate of unserved food can affect the bottom line.

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Holiday Food Safety Controls

In case you have not noticed - the holidays are here! We have seen store decorations up since mid-September and early bird deals advertised for several weeks, stretching the typical Black Friday deals throughout the month as retailers strive to ensure market share, while following increasingly stringent mandates for physical distancing