Navigating a Power Outage in Your Foodservice Operation
In the Midwest this year, it seems storms are occurring weekly. Perhaps this is the norm, and I haven’t paid much attention in years’ past, but the frequency and intensity of the storms seems to be increasing. Along with these storms, power outages seem to follow. While I am sure you all would agree that foodservice management is no stranger to unexpected challenges, sudden power outages can be difficult to navigate.
With hundreds, if not thousands of dollars in perishable ingredients on hand in your foodservice operation, a loss of power can pose significant risks to both your business and your customers. However, with a solid plan and quick thinking, you can ensure that food safety remains a top priority, even when the lights go out. Below are some tips for foodservice operators on how to keep food safe during power outages.
Before an emergency ever occurs, ensure that all team members are aware of emergency protocols, including the location of fire exits and emergency supplies. If you haven’t taken the time to hold a pre-shift meeting about this topic with your staff, now is the time to do so! Make sure your staff know where emergency supplies such as flashlights or glowsticks are located.
Also, before it occurs, consider backup power options. During an outage is generally not the time to be exploring the purchase of a new generator. While such an investment can be costly, weigh the pros and cons for your situation. If you lose power for prolonged periods frequently, it may be a good investment that can save you from extensive losses during extended power outages.
When a situation does occur, first, and most importantly, stay calm and stay safe. In the chaos of an outage, the safety of your staff and customers should be paramount. We often discuss that nothing is so important that it can’t be done without food safety in mind, but in this case, there is absolutely nothing more important than the physical safety of your staff and customers.
Take time to do a cursory assessment of the situation. What is the cause and scope of the power outage? Is it localized or widespread? This information will help you make informed decisions about how to proceed.
While power outages may disrupt operations, a proactive approach to food safety can help you maintain your reputation and customer trust, while minimizing losses.
If it appears the power will not be coming back on immediately dispose of food that is in the process of being cooked but has not yet reached its final cooking temperature. While one might argue that you can quickly get it under refrigeration, adding warm food to a non-functional refrigerator will only cause the temperature in the unit to increase more quickly.
Food that has been in proper hot holding when the power went out can be kept for up to four hours until it must be disposed of. You do have the option to cool the food to 41 F or lower following the traditional cooling guidelines.
From a food safety perspective, one of the immediate concerns during a power outage is the temperature of refrigerated and frozen items. Keep refrigerator and freezer doors closed as much as possible to maintain the cold temperature. A closed refrigerator can keep food at a safe temperature for about four hours, while a closed freezer can maintain the temperature for up to 48 hours, depending on its fullness and insulation.
Start to monitor your cooler and freezer temperatures immediately. Don’t wait until it gets above a safe temperature. As long as refrigerated food was maintained at safe temperatures prior to the outage it can be kept for four hours, but the time can be extended to six hours as long as the food does not exceed F.
You could explore moving all food into one refrigeration or freezer unit to maximize the time at which you will be able to keep food at the proper temperature. But do be very cautious that you are not creating bigger issues with cross-contamination. Always remember property storage guidelines and keep raw foods away from ready to eat foods.
If it appears that the outage may be for an extended period, explore the possibility of donating food to first responders, especially if it is an emergency. Focus on using perishable items that are at risk of spoiling first.
In all of this, don’t forget to communicate to important stakeholders, including your customers, employees, and inspector. Your inspector is a valuable asset who can assist in ensuring the safety of food and helping you come up with a plan to minimize losses.
After the power is restored, be sure you are reopening in a safe manner. If food in refrigerators or freezers went past the point it could be saved, be sure to clean and sanitize the units thoroughly before bringing in new deliveries.
After you’ve reopened, take time to evaluate your response to the outage. What worked well? What could have been handled more effectively? Use this experience to refine your emergency standard operating procedures and enhance your preparedness for future challenges.
While power outages may disrupt operations, a proactive approach to food safety can help you maintain your reputation and customer trust, while minimizing losses. By focusing on temperature management and effective communication you can navigate these challenges with confidence and ensure that your customers continue to enjoy safe and delicious meals, even in the face of unexpected power disruptions. Risk nothing,
Food Safety Considerations for the “New Way” of Dining, Part II – Back-of-house
In our first blog this month, we discussed the importance of front-of-house practices as we emerge from the pandemic this summer and into fall. Making your guests feel safe will be an important point as we welcome them back to our establishment. The safer they feel, the more likely they are to revisit and this could, in turn, be a competitive advantage for your business.
Food Safety Considerations for the “New Way” of Dining
Spring is my favorite time of year, as we head out of the winter months, welcome warmer weather, and increase the daylight hours. As such, we turnover a new leaf and welcome new life as our grass, trees, and perennials come out of dormancy. This year as the Coronavirus vaccine continues its roll out and we welcome a third vaccine onto the market this morning, perhaps this spring we are turning over a ‘new leaf’ in a much more profound way, as we see light at the end of the Coronavirus tunnel.
Developing Good Food Safety Habits
Good habits and habit development are something that has fascinated me for several years. If you’ve attended any the training programs or presentations that my colleagues and I have conducted through our Center for Food Safety in Child Nutrition Programs, you’ve likely heard me opine about the importance of habits and how habits are created. Many times, in foodservice operations we wonder why our staff don’t follow the food safety practices we have established in our operation. Perhaps they don’t wash their hands when they are required, perhaps they just don’t use the proper method of handwashing, or perhaps we find that they don’t complete our HACCP logs as often as our program dictates should occur. And while we can stomp our feet and say “it is their job, they should just do it”, it really isn’t that simple. We can’t order people to change, although if we could, business and human resources would be so much simpler.
Getting Your Playbook for Food Safety Organized
As anyone who has ever worked in a foodservice operation knows, from the time food is received in your establishment to the time it is served to your customers, following proper food safety practices is crucial. What many don’t often think about is this time really should extend from the time the manager places their orders with their suppliers (including which purveyors you utilize), through the time the food is consumed – even if that consumption occurs off your premises and days after the original order was picked up by the guest. This is something that has certainly been highlighted by the pandemic as customers across the nation are utilizing take-out, curbside to go, and third-party delivery options more so now than ever before.
