Managing Food Safety During the Foodservice Holiday Rush

The holiday season is a time of increased activity and demand in foodservice operations, from catering large events to preparing meals for many holiday parties. For the operation I managed, this was always the time of year we transitioned from weddings every weekend in our banquet rooms to holiday parties for businesses and manufacturing companies. While the holidays bring joy and celebration, they also bring unique food safety challenges. With higher volumes of food being prepared, the potential for foodborne illnesses increases, making it critical for foodservice operators to ensure that their food safety practices are up to standard. Here are a few key strategies for managing food safety during this holiday season.

One of the most common risks we see year-round is improper temperature control. With an increased number of buffets, catered events, and take-out orders, maintaining the correct food temperature becomes more challenging. If food is left at unsafe temperatures for too long, harmful bacteria like Salmonella or E. coli can multiply quickly. Invest in the proper amount and style of food warmers, heat lamps, and refrigerated boxes you need for your business. For buffet-style services, ensure that food is frequently monitored and maintained at the proper temperature, when necessary. Additionally, use temperature logs to keep track of food temperatures throughout the day to help prevent issues before they arise.

Controlling the time and temperature within the confines of our establishment is one thing, but when it comes to take out orders or catering events, we need to be sure to pass on this key information to the guests who may not have the same food safety knowledge that we do.  Use labels or provide safe food handling information sheets to guests and warn them about the dangers of not handling food properly. Keep in mind it is your business that will be implicated if there is an outbreak, even if you did everything correctly up until the point the customer left your establishment with the food.

It’s also important to manage stock efficiently. With large quantities of ingredients being used quickly, ensure that older items are used first, and that all food is properly labeled with dates and storage instructions. Using a first-in, first-out (FIFO) inventory system helps reduce waste and prevent using expired ingredients.

The holidays often result in a surplus of food, especially in buffet-style settings or catered events. Handling leftovers properly is crucial to prevent foodborne illness outbreaks. Leftovers should be cooled quickly and stored in airtight containers in the refrigerator. When reheating, ensure that the customers knows that the food should reach a safe internal temperature of 165°F before serving.

The holiday season often brings more staff into kitchens, including temporary or seasonal workers who may not be as familiar with your operation’s food safety protocols. Ensure that they are familiar with the specific food safety procedures of your operation, including temperature checks, proper handwashing, and how to handle food safely. Clear communication across shifts and between departments ensures that food safety remains a priority throughout the day.


…A team-oriented approach helps prevent mistakes and ensures a safe environment for both workers and our guests.


With additional temporary or new staff, maintaining that food safety culture that we’ve often discussed becomes even more important. Encourage employees to report any concerns about food quality, storage, or safety risks immediately. A team-oriented approach helps prevent mistakes and ensures a safe environment for both workers and our guests.

By maintaining proper temperature control and training staff effectively, foodservice operators can navigate the busy season without compromising the safety and quality of their meals, keeping both guests and staff safe during this festive yet high-pressure time. Happy holidays to you, your team, and your families. Risk Nothing. 

 

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Getting Started with Building the Infrastructure

Hopefully in our first January blog, we convinced you of the importance of establishing an infrastructure within your operation to support a safe food culture. So, how does one go about doing this? Well, like any major project, break it into small bites. In our opinion, having a written guide for employees that documents expectations related to food safety basics of employee health and hygiene, temperature controls, and cleaning and sanitizing is the first step. Having this documentation serves as a reference for training and helps fulfill the mission of most foodservice operators which is to serve safe, quality food.

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Food Safety Resolutions for the New Year

Finally, 2020 is in our rearview mirror and we can all turn the page to 2021! Resolutions for the new year might be more of the same from prior years (lose weight, exercise more, less screen time, etc.) OR you may have identified new practices to implement in your operation. If the latter, likely goals included some practices related to food safety – especially given the turmoil of 2020 and heightened concern by customers. It is our philosophy that attention to safe food handling practices is a win-win for any operation because of the direct relationship between food safety and food quality, which in turn leads to customer satisfaction. This past year has also demonstrated that attention to safety can affect the bottom line. Thus, the topic of our first SafeBites webinar for 2021 is on the topic of the return on investment of food safety, it is scheduled for January 20, so register now and please plan to attend.

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To Toss or Not to Toss? That is the question.

Our first blog for the month emphasized the basic safe food practices needed to keep you and your guests healthy (and happy!), especially during these times of COVID. The impact of foodborne illness can range from an uncomfortable few days to hospitalization or death. Foodborne illness IS preventable and the steps taken to keep food safe also maintain quality of food, and ultimately profitability. Think of attention to food safety as part of quality control and a win-win business strategy. Knowledge about food safety can be helpful when controlling costs as making wise decisions when determining the fate of unserved food can affect the bottom line.

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Holiday Food Safety Controls

In case you have not noticed - the holidays are here! We have seen store decorations up since mid-September and early bird deals advertised for several weeks, stretching the typical Black Friday deals throughout the month as retailers strive to ensure market share, while following increasingly stringent mandates for physical distancing