Getting Your Playbook for Food Safety Organized

As anyone who has ever worked in a foodservice operation knows, from the time food is received in your establishment to the time it is served to your customers, following proper food safety practices is crucial. What many don’t often think about is this time really should extend from the time the manager places their orders with their suppliers (including which purveyors you utilize), through the time the food is consumed – even if that consumption occurs off your premises and days after the original order was picked up by the guest. This is something that has certainly been highlighted by the pandemic as customers across the nation are utilizing take-out, curbside to go, and third-party delivery options more so now than ever before.

Last month, we discussed the importance of a basic written infrastructure related to food safety, including standard operating procedures, written communication, and logs. While other priorities may have taken precedent over the last 11 months, as the new year gets into full-swing, have you ever stepped back to look at your entire food safety program and all it encompasses? Is your food safety playbook updated and in order?

While we could debate the legal liability and responsibility for food consumed off-site should a foodborne illness occur, if news of any illness resulting from food served in your establishment reaches the media, the negative consequences are unmistakable.

Over the course of the last year, your food safety system has changed. Maybe you did not write down what those changes were, but what you do to ensure food safety has certainly changed to accommodate the new systems that you established to operate your businesses during the pandemic and the increased demand for food to-go. Whether you took the time to develop new standard operating procedures, reevaluated hazards, established new preventative controls, or updated how you monitored and developed corrective actions, changes were sure to have happened.

If you haven’t explored what safety measures you need to include in your standard operating procedures for food that is taken for consumption off-site, visit with your team about your system and develop these protocols now. Be sure to develop information that can be given to your guests on proper holding and storage of food and how to reheat the food properly. While we could debate the legal liability and responsibility for food consumed off-site should a foodborne illness occur, if news of any illness resulting from food served in your establishment reaches the media, the negative consequences are unmistakable.

Take the time now to pull all this information together. Having one repository of all information – printed or digital – helps access the information you need, when you need it. Moreover, as we emerge from the pandemic and the recovery begins to our economy and our industry, you have the formal, written systems in place to help bring on and train new staff.

If it seems too dauting and cumbersome to pull all of this together, bring in your supervisors and staff to assist – remember, food safety is a team sport. As we discussed in our January webinar, Decision Making in Uncertain Times: Considering the ROI on Food Safety, a small investment now can pay off greatly in the end. After all, the teams that will be playing in the Super Bowl next weekend, didn’t show up without a game plan. They made it to the big game by being focused, well-organized, with each player being mindful of how their performance impacted the overall team. Risk Nothing!

30 Years Later: The Foodborne Illness Outbreak that Changed Food Safety

In January, we hit a major anniversary.  One I am betting snuck by many of you – including me! January marked 30 years since the deadly 1993 E. coli O157:H7 outbreak at Jack in the Box restaurants on the west coast. The anniversary wasn’t on any of the major news networks that I recall. It did make it into a few newspapers, at least one or two of the newspapers that are left.  It wasn’t until late-February that I realized it.

Does Temperature Really Matter when Washing your Hands?

In January, I reviewed the changes to the 2022 Food Code in my blog (check out Part I and Part II), and one change to the food code that I had mentioned, but didn’t discuss in-depth, was the change that lowered the water temperature a hand sink was required to produce to 85°F, as noted in Section 2-202.12 of the code. This requirement has been in place since the publishing of the 2001 Food Code, which required a water temperature of 100°F. Prior to this, 110°F was required (see the 1999 Food Code). So why the change and does water temperature when washing your hands really matter?

Hand sinks: Often Taken for Granted, but an Essential Part to Effective Hand Hygiene

Late in January, I received a question about hand sinks in a foodservice operation.  The question pertained to school staff (teachers and aides) who were using a hand washing sink in the school kitchen.  The question came as a matter of who was allowed access to the kitchen to use the sink, but the question itself caused me to go down a rabbit hole of requirements for hand washing sinks in foodservice operations.