Getting Your Playbook for Food Safety Organized

As anyone who has ever worked in a foodservice operation knows, from the time food is received in your establishment to the time it is served to your customers, following proper food safety practices is crucial. What many don’t often think about is this time really should extend from the time the manager places their orders with their suppliers (including which purveyors you utilize), through the time the food is consumed – even if that consumption occurs off your premises and days after the original order was picked up by the guest. This is something that has certainly been highlighted by the pandemic as customers across the nation are utilizing take-out, curbside to go, and third-party delivery options more so now than ever before.

Last month, we discussed the importance of a basic written infrastructure related to food safety, including standard operating procedures, written communication, and logs. While other priorities may have taken precedent over the last 11 months, as the new year gets into full-swing, have you ever stepped back to look at your entire food safety program and all it encompasses? Is your food safety playbook updated and in order?

While we could debate the legal liability and responsibility for food consumed off-site should a foodborne illness occur, if news of any illness resulting from food served in your establishment reaches the media, the negative consequences are unmistakable.

Over the course of the last year, your food safety system has changed. Maybe you did not write down what those changes were, but what you do to ensure food safety has certainly changed to accommodate the new systems that you established to operate your businesses during the pandemic and the increased demand for food to-go. Whether you took the time to develop new standard operating procedures, reevaluated hazards, established new preventative controls, or updated how you monitored and developed corrective actions, changes were sure to have happened.

If you haven’t explored what safety measures you need to include in your standard operating procedures for food that is taken for consumption off-site, visit with your team about your system and develop these protocols now. Be sure to develop information that can be given to your guests on proper holding and storage of food and how to reheat the food properly. While we could debate the legal liability and responsibility for food consumed off-site should a foodborne illness occur, if news of any illness resulting from food served in your establishment reaches the media, the negative consequences are unmistakable.

Take the time now to pull all this information together. Having one repository of all information – printed or digital – helps access the information you need, when you need it. Moreover, as we emerge from the pandemic and the recovery begins to our economy and our industry, you have the formal, written systems in place to help bring on and train new staff.

If it seems too dauting and cumbersome to pull all of this together, bring in your supervisors and staff to assist – remember, food safety is a team sport. As we discussed in our January webinar, Decision Making in Uncertain Times: Considering the ROI on Food Safety, a small investment now can pay off greatly in the end. After all, the teams that will be playing in the Super Bowl next weekend, didn’t show up without a game plan. They made it to the big game by being focused, well-organized, with each player being mindful of how their performance impacted the overall team. Risk Nothing!

Greens & Spinach – Please Lettuce Be Safe to Eat

According to the new food nutrition pyramid, we are to eat at a minimum, around 3 cups of dark green vegetables along with other servings of fruits and vegetables each week. That is becoming more difficult as outbreaks such as E. coli 0157:H7 creates bad news for the produce industry, not to mention the victims.

Refrigeration Tips to Keep Your Food Safe

A refrigerator is one of the most important pieces of kitchen equipment for keeping foods safe. In a food service environment, our existence depends on the cooling equipment. The science of refrigeration has evolved from prehistoric times when man found his wild game would last longer packed in the coolness of a cave or packed in snow.  Our ancestors harvested ice to keep food cold. Now, if the power goes off, we are instantly reminded of the refrigerator’s importance to our daily life, at home and certainly in a food service facility.

Food Service Hand Hygiene: Basic Handwashing – Part II

Ignoring handwashing as a priority is easy until faced with a crippling lawsuit. Your risk of transmitting a foodborne disease via a food workers hands will never be zero, but the good news is training your crew about handwashing is not complicated. Molding behavior to do it at the right time, using the correct method is the tough part. The Centers for Disease Control & Prevention says the single most effective way to stop the spread of infection is through handwashing. Last month’s article was on the physical equipment to help get better handwashing compliance. The most important part is the practice of the basic handwashing steps: