Get it Right! Using Risk-Based Inspections to Your Advantage

Our August and September blogs have emphasized the importance of following food handling behaviors that will reduce risks of foodborne illness in your operation, and contribute to positive guest experiences.  The checklists we provided can help you in analyzing your operation for strengths and weaknesses—and in the long run improve the safety of food served.

Your state’s health agency may give a letter grade, a numeric score, or a green/red/yellow at the end of your inspection.  Whatever grading scheme is used, you are aiming for the top score—an “A”, a 100%, or a green light for go!  But you need to remember, the facility inspection by external reviewers only provides a snapshot of what is going on that particular day in your operation.  You are there almost every day so of course, you have a better sense of what really happens with food handling practices.  You have a much more complete picture!  That is why active managerial control, which we blogged about in March, is so important.

There should be no surprises when the inspector visits your operation.  Demonstrate that active managerial control is practiced with documentation of the operation’s policies and procedures, temperatures, and other practices.  Also be prepared to answer questions that the inspector may pose—yes, they will be quizzing you with food safety related questions! 

Here are the “big” things the inspector will be checking as part of his/her site visit:

  1. Demonstration of knowledge by the person in charge and staff
  2. Safe food sources and receiving temperatures
  3. Equipment and potential for cross contamination
  4. Cooking temperatures
  5. Holding time and temperatures and date marking
  6. Reheating for hot holding
  7. Cooling
  8. Personal hygiene, hands as a vehicle for contamination, and implementation of employee health policies
  9. Compliance with approved procedures
  10. Special requirements for highly susceptible populations
  11. Labeling, storage, and use of poisonous and toxic chemicals
  12. Compliance with consumer advisory

While the list may be a bit overwhelming, you can be prepared! Having at least one  certified food protection manager on staff, having written policies and procedures to guide employees’ actions, training staff members on following policies and procedures and engaging them in positive food safety practices are just a few action steps that can be taken. One way to engage staff is to involve them in documentation that safe practices are followed with completion of the two checklists addressing back and front of house items that keep food safe and contribute to a quality operation leading to positive guest experiences. As a manager, you no doubt are always looking for ways to continually improve the operation.  Think of the inspector (environmental health specialist) as your partner in improving food handling and minimizing risks of food borne illness.  Look at these internal checklists as a way to involve all staff in accomplishing your Mission Safe Food and external risk-based inspections as another set of eyes (and knowledge) to help you improve practices!

Risk nothing!

Addressing Major Food Recalls in Your Business

It seems like every year we have a large-scale food recall that reminds consumers and foodservice operators about the importance of food safety. Not that we need reminded, but it certainly puts the topic in the headlines again. Last year, it was the onion recall. This year, it may very well be the Jiff peanut butter recall, of which we are in the midst of.  At the time of the publishing, we are starting to learn more about a potential hepatitis A outbreak linked to strawberries.  If you have not been impacted by either of these recalls in your personal or business life, I would be surprised.

Sanitation, Sanitation, Where Art Thou?

Continuing the theme I picked up on a few months ago, discussing common causes of foodborne illness, I’d like to focus this blog on cross contamination, more precisely sanitation. Sanitation is another issue that employees don’t often do at home, so they discount the importance of it in the food production environment. That is to say that they have never made someone sick at home because they only clean their countertops and they have likely never sanitized their kitchen, so why is it so important in a foodservice facility?

Is Implementing a Color-Coded Food Safety Plan Right for your Operation?

Foodborne pathogens are by far the most prevalent cause of foodborne illness in the United States and across the world.  There are 31 known agents that cause foodborne illnesses, and more that are unspecified or yet undiscovered – remember, E. Coli 0157:H7 wasn’t identified until the early-1980s. It is estimated each year, 48 million illnesses occur because of these known and unknown pathogens, resulting in over 3,000 deaths.