Get it Right! Using Risk-Based Inspections to Your Advantage
Our August and September blogs have emphasized the importance of following food handling behaviors that will reduce risks of foodborne illness in your operation, and contribute to positive guest experiences. The checklists we provided can help you in analyzing your operation for strengths and weaknesses—and in the long run improve the safety of food served.
Your state’s health agency may give a letter grade, a numeric score, or a green/red/yellow at the end of your inspection. Whatever grading scheme is used, you are aiming for the top score—an “A”, a 100%, or a green light for go! But you need to remember, the facility inspection by external reviewers only provides a snapshot of what is going on that particular day in your operation. You are there almost every day so of course, you have a better sense of what really happens with food handling practices. You have a much more complete picture! That is why active managerial control, which we blogged about in March, is so important.
There should be no surprises when the inspector visits your operation. Demonstrate that active managerial control is practiced with documentation of the operation’s policies and procedures, temperatures, and other practices. Also be prepared to answer questions that the inspector may pose—yes, they will be quizzing you with food safety related questions!
Here are the “big” things the inspector will be checking as part of his/her site visit:
- Demonstration of knowledge by the person in charge and staff
- Safe food sources and receiving temperatures
- Equipment and potential for cross contamination
- Cooking temperatures
- Holding time and temperatures and date marking
- Reheating for hot holding
- Cooling
- Personal hygiene, hands as a vehicle for contamination, and implementation of employee health policies
- Compliance with approved procedures
- Special requirements for highly susceptible populations
- Labeling, storage, and use of poisonous and toxic chemicals
- Compliance with consumer advisory
While the list may be a bit overwhelming, you can be prepared! Having at least one certified food protection manager on staff, having written policies and procedures to guide employees’ actions, training staff members on following policies and procedures and engaging them in positive food safety practices are just a few action steps that can be taken. One way to engage staff is to involve them in documentation that safe practices are followed with completion of the two checklists addressing back and front of house items that keep food safe and contribute to a quality operation leading to positive guest experiences. As a manager, you no doubt are always looking for ways to continually improve the operation. Think of the inspector (environmental health specialist) as your partner in improving food handling and minimizing risks of food borne illness. Look at these internal checklists as a way to involve all staff in accomplishing your Mission Safe Food and external risk-based inspections as another set of eyes (and knowledge) to help you improve practices!
Risk nothing!
Exclusion and Restrictions: Understanding Employee Health and the Food Code
I received a call earlier in the month from a foodservice operator who suspected that one of their employees may have fallen ill and wondered if they had to send the employee home for the day. Once I started to ask a few more questions, it became obvious that the operator wasn’t really in-tune with the food code requirements on restrictions or exclusions for employees who may not be feeling well. Given that most operations are dealing with staff shortages currently and the fact that we are about to head into the fall and winter – when we tend to see an increase in upper respiratory and other illnesses, such as the flu - it seemed like a very timely and important topic for the blog this month.
Cross Contamination and the Surfaces that go Unnoticed
In October, I ran across a new research study published in the Journal of Food Protection in early-September. The article explored cross contamination in consumer kitchens during meal preparation. One of the authors was a previous SafeBites presenter, Dr. Ellen Shumaker, at North Carolina State University. Although the setting was consumer kitchens and not the commercial kitchen many of you deal with daily, the findings were very applicable to what we often see in the foodservice setting.
Emergency Preparedness: The Not-so Calm After the Storm
If you and your foodservice operation have been hit by an emergency or other disaster, what comes next and how do you move forward? Much of the answer to this is predicated on the actual disaster that you are dealing with – a flood is certainly a much different than a fire, but some of the food safety considerations remain the same if your business has been left intact and has not been damaged by the disaster.
Emergency Preparedness and Responding to a Disaster with Food Safety in Mind
As I write the first blog this month, the realities of the devastation in Florida are coming to light as we also deal with the aftermath of Hurricane Fiona, which impacted Puerto Rico late in September. Recent news has been focused on the recovery efforts for all who have been impacted. Thus, I thought it would be fitting this month to discuss emergency disaster planning resources in our first blog and delve into recovering from a disaster in our second blog later this month.
