Food Poisoning: Identifying a Foodborne Illness
Foodborne illness is no fun. It is likely that at some point in your life, you ate a food item and later became sick. Whether they knew it or not, it is estimated that every year one in every six Americans experiences a food related illness. While those of us in the biz refer to this sickness as a foodborne illness, a poll by NPR back in 2011 found that the general public calls it food poisoning. Whatever term is used, knowing the scope of the problem is the first step in solving it.
We’ve all heard the estimate that 48 million people in the U.S. experience foodborne illness. It is hard to confirm cases because folks may suffer in silence, self-diagnose themselves with the flu, don’t know where to report the illness, or fail to seek medical treatment. Even if they do seek medical care, not all healthcare providers recognize the need to order a stool sample (which is needed for confirmation of pathogen with the suspected food).
…one in every six Americans experiences a food related illness…48 million people yearly!
The investigation process begins with reporting to local health authorities by individuals, foodservices, or other food companies. Local agencies collaborate with state and federal authorities to gather information and trace back the point of contamination. For instance, if multiple people call in to a foodservice complaining of similar symptoms, there is a good chance that the operation is involved in transmission of the contaminated food. The food may have arrived at the facility already contaminated, or something happened in-house such as temperature abuse, improper preparation procedures, or handling by an infected worker. A confirmed case will show similar pathogen markers in both the food and the stool sample of those infected. The investigation process can be a challenge, but new technology is aiding in these investigations. Brenda Halbrook, is our speaker for the October 21st SafeBites Webinar about investigation of foodborne illness, and she will talk us through the process.
Another challenge in addition to non-reporting of illnesses is that often, the suspected food has been consumed so there is none left to test. School nutrition programs and healthcare foodservice operations retain sample trays for seven days or longer in order to have food available for testing, if needed. This is a good strategy because it can protect the organization from false claims. Further, not all pathogens that cause illness are the same. Different symptoms may be presented and incubation periods (the time from eating the suspect food and when symptoms appear) vary, with some as short as 30 minutes and others up to a week. Cathy’s experience with food poisoning happened 28 years ago after eating lukewarm rice at a restaurant – within 30 minutes symptoms appeared! Her latent self-diagnosis was bacillus cereus. Back then, she suffered in silence. Today, she would contact the restaurant, as well as the local health inspector. Foodservice operators should be prepared for when they receive a call from an unhappy guest. In our second blog for October, we will provide some recommendations to assist foodservices in being prepared to address complaints. Risk nothing!
Getting Started with Building the Infrastructure
Hopefully in our first January blog, we convinced you of the importance of establishing an infrastructure within your operation to support a safe food culture. So, how does one go about doing this? Well, like any major project, break it into small bites. In our opinion, having a written guide for employees that documents expectations related to food safety basics of employee health and hygiene, temperature controls, and cleaning and sanitizing is the first step. Having this documentation serves as a reference for training and helps fulfill the mission of most foodservice operators which is to serve safe, quality food.
Food Safety Resolutions for the New Year
Finally, 2020 is in our rearview mirror and we can all turn the page to 2021! Resolutions for the new year might be more of the same from prior years (lose weight, exercise more, less screen time, etc.) OR you may have identified new practices to implement in your operation. If the latter, likely goals included some practices related to food safety – especially given the turmoil of 2020 and heightened concern by customers. It is our philosophy that attention to safe food handling practices is a win-win for any operation because of the direct relationship between food safety and food quality, which in turn leads to customer satisfaction. This past year has also demonstrated that attention to safety can affect the bottom line. Thus, the topic of our first SafeBites webinar for 2021 is on the topic of the return on investment of food safety, it is scheduled for January 20, so register now and please plan to attend.
To Toss or Not to Toss? That is the question.
Our first blog for the month emphasized the basic safe food practices needed to keep you and your guests healthy (and happy!), especially during these times of COVID. The impact of foodborne illness can range from an uncomfortable few days to hospitalization or death. Foodborne illness IS preventable and the steps taken to keep food safe also maintain quality of food, and ultimately profitability. Think of attention to food safety as part of quality control and a win-win business strategy. Knowledge about food safety can be helpful when controlling costs as making wise decisions when determining the fate of unserved food can affect the bottom line.
Holiday Food Safety Controls
In case you have not noticed - the holidays are here! We have seen store decorations up since mid-September and early bird deals advertised for several weeks, stretching the typical Black Friday deals throughout the month as retailers strive to ensure market share, while following increasingly stringent mandates for physical distancing
