Clean Hands, Safe Eats: The Art and Science of Handwashing in Foodservice Operations

Last week, I had the pleasure of joining one of our FoodHandler partners, Martin Bros. Distributing, for a Webinar on handwashing. During the webinar, we got into some of the nuts and bolts, and science, behind washing your hands.

I know this is likely an elementary topic to those of you who live and breathe food safety in the foodservice operations across our country everday, but it really goes beyond a routine task. Handwashing is both an art and a science and plays an extremely important role in preventing foodborne illnesses.

The technique is simple enough. It begins with wetting hands under clean, running water, applying an ample amount of soap, and lathering thoroughly, creating friction by rubbing your hands together, including between fingers and under nails. The soap, doing its job as a surfactant, helps to wash away the dislodged dirt, oils, and microorganisms from your hands. This process should never be just a quick “splash and dash” under running water. It should last for at least 20 seconds and will ensure you are keeping your hands clean and protecting your guests. Last, you should dry your hands with an air dryer, or single-use paper towel, with the single-use towel being my preferred and recommended method to dry your hands.

The art of handwashing, however, extends beyond technique and includes timing. There are those critical points in the food production process where food handlers must wash their hands. These are points I am sure those of you in foodservice could recite in your sleep:

BEFORE:

  • beginning food preparation tasks
  • handling clean dishes and utensils
  • donning a pair of single-use gloves

AFTER:

  • using the restroom
  • smoking, eating, sneezing, or drinking
  • handling raw meat, poultry, or seafood
  • touching any part of your hair, face, or clothing/aprons
  • handling soiled items (such as trash or cleaning tools)
  • handling chemicals
  • touching your cell phone or other mobile devices
  • removing soiled single-use gloves
  • changing tasks

While the art of handwashing focuses on technique and timing, the science behind it delves into microbiology. Our hands are natural reservoirs for bacteria, viruses, and other microorganisms, some of which can cause foodborne illnesses. Proper handwashing disrupts this microbial population, reducing the risk of contamination. Soap and friction are both vital in this process, this is why the recommendation is to scrub your hands for a specified amount of time.

I already mentioned that soap is a surfactant, otherwise known as a surface-active agent. Surfactants are used in a wide range of consumer and industrial products. In short, a surfactant helps to lower the surface tension between two substances and helps to lift dirt and oils from our hands during the washing and rinsing process. Soap also helps to create friction between your hands, which also aids in the removal of these items from the surface of the skin. Thus, I could not emphasize more how important soap is to the handwashing process.

Soap and friction are both vital in this [handwashing] process; this is why the recommendation is to scrub your hands for a specified amount of time.

Is water temperature important? Well, not so much. Friction and soap are key, but the fact is, water temperature isn’t critical. You are unlikely to be able to wash your hands with water hot enough to kill microbes without first scalding your hands. The key is to have a water temperature that is comfortable for employees.

The last step in handwashing is to dry your hands. Now, the food code permits food handlers to dry their hands in one of four ways: (1) individual, disposable towels, (2) a continuous towel system that supplies the user with a clean towel, (3) a heated-air hand drying device, or (4) a hand drying device that employ an air-knife system that delivers a high velocity, pressurized air at ambient temperatures. First, does anyone really use continuous towel systems anymore? But second, of these four methods, the research has continuously noted that the best method to dry hands is by using the individual (single use) disposable towel. Not only is it more effective and efficient in the drying process, it removes more bacteria from the hands (again, the friction is important), and causes less contamination.

Check back later this month for our second blog post for May. I want to expand on our handwashing discussion and discuss why employees don’t wash their hands and some considerations to help improve handwashing compliance. Risk Nothing.

Exclusion and Restrictions: Understanding Employee Health and the Food Code

I received a call earlier in the month from a foodservice operator who suspected that one of their employees may have fallen ill and wondered if they had to send the employee home for the day.  Once I started to ask a few more questions, it became obvious that the operator wasn’t really in-tune with the food code requirements on restrictions or exclusions for employees who may not be feeling well.  Given that most operations are dealing with staff shortages currently and the fact that we are about to head into the fall and winter – when we tend to see an increase in upper respiratory and other illnesses, such as the flu - it seemed like a very timely and important topic for the blog this month.

Cross Contamination and the Surfaces that go Unnoticed

In October, I ran across a new research study published in the Journal of Food Protection in early-September.  The article explored cross contamination in consumer kitchens during meal preparation. One of the authors was a previous SafeBites presenter, Dr. Ellen Shumaker, at North Carolina State University.  Although the setting was consumer kitchens and not the commercial kitchen many of you deal with daily, the findings were very applicable to what we often see in the foodservice setting.

Emergency Preparedness: The Not-so Calm After the Storm

If you and your foodservice operation have been hit by an emergency or other disaster, what comes next and how do you move forward? Much of the answer to this is predicated on the actual disaster that you are dealing with – a flood is certainly a much different than a fire, but some of the food safety considerations remain the same if your business has been left intact and has not been damaged by the disaster.

Emergency Preparedness and Responding to a Disaster with Food Safety in Mind

As I write the first blog this month, the realities of the devastation in Florida are coming to light as we also deal with the aftermath of Hurricane Fiona, which impacted Puerto Rico late in September. Recent news has been focused on the recovery efforts for all who have been impacted. Thus, I thought it would be fitting this month to discuss emergency disaster planning resources in our first blog and delve into recovering from a disaster in our second blog later this month.