Addressing Major Food Recalls in Your Business
It seems like every year we have a large-scale food recall that reminds consumers and foodservice operators about the importance of food safety. Not that we need reminded, but it certainly puts the topic in the headlines again. Last year, it was the onion recall. This year, it may very well be the Jiff peanut butter recall, of which we are in the midst of. At the time of the publishing, we are starting to learn more about a potential hepatitis A outbreak linked to strawberries. If you have not been impacted by either of these recalls in your personal or business life, I would be surprised.
Recalls such as these certainly serve as a reminder of the need for a solid food traceability program and a good understanding of how recalls occur in the U.S. Both of which we have discussed in the last year within these blogs, so please be sure to check out that information.
Of interesting note is the onion recall that occurred in the late-winter and spring of 2021 was due to an outbreak of Salmonella and the Jiff peanut butter recall has also been linked back to Salmonella, too. Salmonella is a key “player” in foodborne illnesses, accounting for almost a third of all food-related deaths in the U.S. To read a bit more about Salmonella, please check out our blog from May of 2021.
…be sure to communicate to any employees and customers what steps you have taken to remove the recalled product from your operation. Guests will certainly be wondering about any implications for your facility and who better to address those questions than your front-line employees.
What do you do about food that has been recalled and how can you handle it in your operation? The first key is to stay up-to-date on these recalls. If you have ordered the food through a major distributor, chances are the distributor will reach out and alert you about the recall if you have received product that is included in the recall. But if you purchase food from a local supermarket, you will likely not receive notification unless the store tracks your purchases via a shopper’s club card, which is becoming more and more common in the US.
Once you determine the product you have in house is part of the recall, remove it from inventory as quickly as possible, including any of the product that might have made its way into production. Move it away from other inventory, cooking equipment, etc. and be sure to communicate with your employees that it should not be used. Any utensils, storage containers, mixing bowls, or other equipment which may have come into contact with the product should be thoroughly cleaned and sanitized.
Once you have quarantined the product, refer to the recall noticed to determine how to best dispose of the product and be sure to do so in a safe manner. Then, be sure to communicate to any employees and customers what steps you have taken to remove the recalled product from your operation. Guests will certainly be wondering about any implications for your facility and who better to address those questions than your front-line employees.
If you haven’t already checked out our second SafeBites Webinar of 2022, Facts and Myths of Food Safety Messaging, be sure to check it out. Our presenter, Dr. Ellen Shumaker from North Carolina State University did a great job addressing discussing food safety messaging and the role of food safety culture in shaping employee and organizational behaviors.
As always, be sure to reach out if you have any questions about food safety, we are happy to help whenever we can. Risk Nothing
Food Safety Considerations for the “New Way” of Dining, Part II – Back-of-house
In our first blog this month, we discussed the importance of front-of-house practices as we emerge from the pandemic this summer and into fall. Making your guests feel safe will be an important point as we welcome them back to our establishment. The safer they feel, the more likely they are to revisit and this could, in turn, be a competitive advantage for your business.
Food Safety Considerations for the “New Way” of Dining
Spring is my favorite time of year, as we head out of the winter months, welcome warmer weather, and increase the daylight hours. As such, we turnover a new leaf and welcome new life as our grass, trees, and perennials come out of dormancy. This year as the Coronavirus vaccine continues its roll out and we welcome a third vaccine onto the market this morning, perhaps this spring we are turning over a ‘new leaf’ in a much more profound way, as we see light at the end of the Coronavirus tunnel.
Developing Good Food Safety Habits
Good habits and habit development are something that has fascinated me for several years. If you’ve attended any the training programs or presentations that my colleagues and I have conducted through our Center for Food Safety in Child Nutrition Programs, you’ve likely heard me opine about the importance of habits and how habits are created. Many times, in foodservice operations we wonder why our staff don’t follow the food safety practices we have established in our operation. Perhaps they don’t wash their hands when they are required, perhaps they just don’t use the proper method of handwashing, or perhaps we find that they don’t complete our HACCP logs as often as our program dictates should occur. And while we can stomp our feet and say “it is their job, they should just do it”, it really isn’t that simple. We can’t order people to change, although if we could, business and human resources would be so much simpler.
Getting Your Playbook for Food Safety Organized
As anyone who has ever worked in a foodservice operation knows, from the time food is received in your establishment to the time it is served to your customers, following proper food safety practices is crucial. What many don’t often think about is this time really should extend from the time the manager places their orders with their suppliers (including which purveyors you utilize), through the time the food is consumed – even if that consumption occurs off your premises and days after the original order was picked up by the guest. This is something that has certainly been highlighted by the pandemic as customers across the nation are utilizing take-out, curbside to go, and third-party delivery options more so now than ever before.
