Active Managerial Control – Could it Be the Missing Link in Your Food Safety Plan?
In October, I discussed mitigating risk in the overall food system and the importance of attempting to prevent foodborne illness, rather than just reacting to it, a concept we call active managerial control. This was highlighted again over the last month with the onion outbreak that I discussed in my blog earlier in the month. Being alert to recall notifications and reacting quickly is key to preventing the service of an item known to cause illness.
Active managerial control is a process by which a foodservice managers can begin to prevent foodborne illnesses and can take many forms. Previously, we have defined what it is and how you might begin to implement active managerial control within your operation, but it has been a few years since we’ve really discussed it and it is one of those food safety items that is so important it warrants further review.
With the pressures facing foodservice operators today with lack of human resources and the troubled supply chain, it is easy to forget about other important aspects of your foodservice that may not immediately impact day-to-day operations or bottom line, like food safety. But it is critical, nonetheless.
Ultimately, a management team practicing active managerial control can help to transform an organization from a reactive mindset to a proactive approach to food safety…
Ultimately, a management team practicing active managerial control can help to transform an organization from a reactive mindset to a proactive approach to food safety and can incorporate mindful changes in daily operations that help to improve the safety of food served. A Hazard Analysis and Critical Points (HACCP) system is one way to achieve active managerial control, but it is not the only way.
If the thought of a full-on HACCP system seems daunting or overwhelming, you are not alone. But don’t let that fear impede you from starting to take small steps. In a class we conduct every summer for school foodservice operations through our Center for Food Safety in Child Nutrition Programs, I always talk about focusing on the one item you want to change, that one keystone or linchpin behavior that can help transfer all other behaviors within your organization. That specific behavior is different in each operation. Is it handwashing? Ensuring proper temperature control? Logging cooling and freezer temperatures on a routine basis? Whatever the behavior you want to change is, focus on that one. Don’t try to change everything at once. Change is difficult and employees can resist if you try to change to much at one time.
What is the linchpin behavior you’d like to address in your operation? Send me what you could consider it to be, I’d love to hear them! Check back next month when we will dig into some of the keys to changing behavior within your organization.
Be sure to join us later this week for our last SafeBites webinar of 2021! We will be talking about Practicing Good Agriculture: A Primer for Foodservice Operations. I hope to see you there.
If you have ideas for any webinar topics for 2022, please let me know. I would love to hear them. Risk Nothing.
Foodborne Illness Myths & Facts
“It must have been something I ate.” That’s the typical statement when a person develops some relatively minor symptoms from food. Maybe not severe enough to go to the doctor so you choose to tough it out without medical care. Sudden onset of flu-like symptoms such as onset of stomach cramps, diarrhea, vomiting and fever could possibly mean you are the victim of a foodborne illness. The illness is sometimes referred to as “food poisoning”, but it’s often misdiagnosed.
Don’t Compromise: Clean and Sanitize
The subject is cleaning and sanitizing. Chefs, food service directors, managers and staff try to practice safe food-handling at every turn in the kitchen. Don’t let that effort go down the drain by slacking off on the many aspects of sanitation. That includes dish and ware-washing techniques (pots, pans, equipment), and cleaning all the areas that give us that “neat as a pin” appearance in your customers eyes. Customers seldom fail to bring that soiled silverware or glass with lipstick on it to the attention of the manager or wait staff. Improperly cleaning and sanitizing of food contact equipment does allow transmission of pathogenic microorganisms to food and ultimately our customer.
The Route to Safer Fresh Fruits and Vegetables
Although fruits and vegetables are one of the healthiest foods sources in our diet, we continue to have foodborne disease outbreaks of significance from produce, sometimes affecting large groups of people in multiple states because of their wide distribution. The CDC estimates that fresh produce now causes a huge number of foodborne illness outbreaks in the United States. Produce needs our continued food safety efforts at the restaurant level as well as at the stages in agricultural production. Occasionally, fresh fruits and vegetables can become contaminated with harmful bacteria or viruses, such as Salmonella, E. coli 0157:H7, Norovirus, and Hepatitis A. This contamination can occur at any point from the field to our table. If eaten, contaminated fruits and vegetables can cause foodborne illness.
Be Cool, Chill Out, Refrigerate Promptly!
The Cold Chain -- Keeping perishable foods at proper cold holding temperatures (between 28°F and 41°F maximum or 0°F for frozen food) from your food producers / manufacturers to your customers has to be one of our strongest links to safe food and high quality. Sometimes that is referred to in the food industry as “maintaining the COLD CHAIN”. Any slip ups in the cold chain, and we have a weak link. Most all of our state food regulations require 41°F as a cold maximum, but colder is a “best practice” policy to maintain.
