A Fresh Start: Recommitting Yourself and Your Business to Food Safety in 2024

As we get settled into the new year and leave the hustle and bustle of the holiday season behind, it is the perfect time for reflection and improvement.  Everyone is focused on self-improvement and how they can get ahead in the new year.  While it is a great time to do so, don’t forget about your business goals, too.  For foodservice operators and managers, hopefully this means reevaluating and recommitting to food safety, one of the cornerstones of a successful food business.

The importance of maintaining these high standards and establishing the food safety culture that we often talk about in this blog cannot be overstated. It ensures the well-being of your customers and employees and safeguards the reputation and success of your business. Here are some tips to help you recommit yourself and your foodservice operation to food safety in the new year.

  • Food Safety Training: Offer the opportunity for your employees to attend food safety training on a regular basis. I always point out to managers that food safety knowledge is not the end all and be all – meaning that it will not change employee behavior per se, but employees cannot follow the correct food safety practice if they simply are uneducated and don’t know what should be done. Ensure employees who are involved in food handling and preparation have the certifications necessary for your location.  Most jurisdictions follow the food code, which doesn’t mandate certification (you could demonstrate food safety knowledge on-site at the time of inspection), but certification programs are designed to ensure that employees learned the basics of food safety and are able to demonstrate it on a certification exam.  This also ensures they are updated on industry standards.

Everyone is focused on self-improvement and how they can get ahead in the new year. …hopefully this means reevaluating and recommitting to food safety, one of the cornerstones of a successful food business.


  • Enhanced Sanitation Practices: Start the new year with a thorough deep cleaning of your kitchen and food preparation areas. Pay attention to often overlooked areas, such as equipment surfaces, ventilation systems, and storage spaces. While you are working through the deep cleaning, update your cleaning SOPs and make sure your cleaning schedule has been updated to reflect changes in cleaning protocols, chemicals, any changes to equipment and/or facilities.
  • Focus on Good Habits: Which good habit do you want to focus on? While it doesn’t matter to me, you might consider focusing on one of the top three issues that cause foodborne illnesses: personal hygiene, cross contamination, or temperature control.  Pick one of these and make it your focus for the first part of the year. We call these keystone habits, and we find that changing or improving upon these keystone habits will help change your entire food safety culture. Will it be taking end-point cooking temperatures? Improving handwashing frequency and methods? Ensuring employees wash and sanitize prep tables when they start their job for the day? While the practice itself is important, what is more important is demonstrating to employees your commitment to food safety and starting to change bad behaviors, breaking old habits and introducing new, improved habits.
  • Regular Inspections and Audits: This doesn’t mean you need to hire a consulting company to come in and do an audit, but plan for internal audits and rotate the responsibility among your management team. Evaluate how effective your current practices are, identify areas in which you and your employees can improve, and develop action plans to address those issue. Plus, if you don’t monitor them, how will you be able to ensure your new habits are starting to take hold?

Recommitting to food safety is not just a resolution; it’s a commitment to the health and safety of your customers, staff, and business. By investing time, resources, and energy into ensuring that your foodservice operation adheres to the highest food safety standards, you set the stage for a successful and thriving year ahead. Make 2024 the year your commitment to food safety sets your establishment apart. Risk Nothing. 

Keeping Food Safe While Serving Outdoors

This afternoon I met some friends for lunch and as I drove through our beautiful downtown area in Manhattan, KS, I noticed that many people were taking advantage of the gorgeous weather and dining outside with friends. For our local community - outdoor dining is one of the remnants of COVID that we actually have come to enjoy on beautiful days. With spring in full swing and summer just around the corner, many foodservice operations are taking advantage of the warm weather by offering outdoor dining options.

The Importance of Air Gaps in Providing Safe Food to All

Late last month, I was exploring job tasks that are important for entry-level foodservice managers to understand related to food safety.  The usual items that you would suspect were on the list were certainly included – foodborne outbreaks; temperature danger zone; physical, biological, and chemical contamination; personal hygiene and proper glove use; HACCP systems, etc. But one thing I noticed was missing that really is integral to protecting the food supply in any foodservice operation is air gaps.

Flour Safety: Don’t Let E. coli become the Secret Ingredient in your Cake.

Earlier this month, we started to see information coming out about a foodborne illness outbreak from an unlikely source – flour. As of early-April, 12 people had fallen ill, and three people had been hospitalized as a result of flour contaminated with Salmonella. While the outbreak is still in its early stages, no individuals have died because of their illness. A specific source has not yet been identified in the outbreak, but all who have fallen ill have reported eating raw batter or dough due before developing symptoms – and flour has been identified as the only common ingredient in these batters and doughs.

Be Proactive and Don’t End Up in Food Safety Jail!

Ok, I admit – there really is no food safety jail. But there is jail and, while it is uncommon, you can be sent there for not practicing food safety. Just the other day, I ran across a news report about two individuals in Wales who were sent to jail (albeit a suspended sentence) for “failing to take action to protect food from the risk of contamination; placing unsafe food on the market; failing to comply with a Remedial Action Notice and operating the business without approval after permission to supply seafood was suspended.”